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Work Background
PLAINSVIEW HOSPITAL RUIRU
Accounts Receivable/ Credit Control
Aug. 2024
Key Achievements: • Reduced overdue receivables by 40% through structured collection strategies • Improved collection rates from 75% to 95% by introducing recovery tracking tools • Strengthened insurer communication workflows, reducing claim resolution delays
PLAINSVIEW HOSPITAL RUIRU
Financial Assistant
Aug. 2022 - Oct. 2024
Ruiru, Kiambu, Kenya
Plainview Hospital
Credit Control Officer
Aug. 2022
Manage credit control operations and debt recovery from insurance companies and third-party clients. Reduced overdue receivables by 40% through structured recovery processes and close monitoring of debtor accounts. Liaise with consultants and insurers to resolve claim issues and improve payment turnaround times. Reconcile patient, insurer, and partner accounts to ensure accurate financial reporting. Developed debt ageing dashboards and tracking tools that improved collection rates from 75% to 95%. Monitor compliance with credit policies and payment agreements.
Victoria Ripples Hotel
Operations Coordinator
Oct. 2016 - Aug. 2020
Managed corporate credit accounts and ensured adherence to agreed payment terms. Performed account reconciliations and prepared aged debtor reports for management review. Strengthened debt recovery through structured follow-up procedures. Coordinated billing processes and supported vendor and client account management. Improved communication between departments to enhance financial workflow efficiency.
Tunza Sacco Society
Financial Accountant
Aug. 2012 - Sep. 2019
Kisumu, Kenya
Started off as an Accounts Assistant and ended up being the Accountant
Tunza Sacco Ltd
Accountant
Aug. 2012 - Aug. 2015
Conducted loan assessments and supervised credit recovery processes. Reconciled financial records and generated periodic financial reports. Recommended loan restructuring solutions to improve repayment performance. Monitored loan accounts to identify delinquency trends and risks.
Tunza Sacco Society
Accountant
Jul. 2012 - Aug. 2012
Prepare all documents in regards to finance while linking my organisation to the world
Muhoroni Multipurpose Co-op Union Ltd
Account Assistant
Jun. 2011 - Jul. 2012
Supported recovery operations targeting overdue accounts. Generated reports identifying delinquent accounts and repayment patterns. Assisted in implementing collection strategies to improve recovery rates.
Sana Filling Station
Financial Assistant
Nov. 2010 - May. 2011
Managed invoicing and client account statements. Prepared tax documentation and maintained financial records. Conducted follow-ups on outstanding payments. Performed account reconciliations using QuickBooks.
Requests
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Personal Pitch
Senior Credit Controller & Receivables Specialist
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Remote Credit Controller – Service Industries Focus
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