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Work Background
HypoVereinsbank - UniCredit - DeutschlandWindows System Administrator – Win10, 11 Project & Java (JRE8) - Technical expert
Jul. 2024Germany- Incident, problem and change management
- ICM and deployment of Java (JRE8) settings via GPO on clients. - Deployment and Configuration of Java package (App technical expert)
- Deployment and Configuration of IBM-IACCESS (App technical expert)
- Troubleshooting of Host-on-Demand for java related issues
- Re-signing of Java applets (jar files) such as DeploymentRuleSet.jar
- Jar signer certificate revalidation
- Troubleshooting of Pre/Post windows 11 upgrade issues. - Remotely troubleshooting Windows 10 & 11 using PowerShell
- Microsoft Intune, 365 & Azure
HypoVereinsbank - UniCredit - DeutschlandSystem Administrator
Oct. 2023GermanyDICT Engineering (L3 Printer Support)
Management of Safecom Printing Solution for Lexmark and Samsung devices(PullPrint)
HP Managed Print Services (MPS) Implementation
LRS - Secure Print & Scan (FollowMe)
HWS TechnologiesWindows System Administrator || EMEA Adidas Infra_Ops Team & IAM_ops
May. 2022 - Jul. 2023Malta• Esxi, VMware (VM deployment and management from cloud portal).
• Management of users in AD and Azure AD.
• Azure AD Users & Groups management. • MFA Management.
• Microsoft 365, Teams, Outlook, Controlling access to OneDrive and SharePoint.
• Support for all Versions of Windows Server • SPP patching and via OS and iLO firmware upgrade
• Windows OS and Software Patching using SCCM, WSUS. • Server alert management via SCOM concole
• Operating system imaging.
• Windows Server Commissioning and Decommissioning.
• Server redeployment using vCenter from one Location to another. • FTP account Creation, Troubleshooting and Support via FileZilla. • Live support using Teams. • Ticket Management systems for IT Support support like ServiceNow (ASPEN).
• HPE/Hitachi/Dell Case handling and SPP Patching and upload of AHS log files, etc. • Conversant with Citrix Virtual Desktop solutions.
• IT Datacenter Infrastructure Outage Report and Management.
Fox Engineering and TechnologyVMware Server Administrator
Apr. 2018 - Dec. 2021Role and Resposiblity:
• Install, Configuration, and Manage (ICM) VMware Virtual Servers (5,X/6.X)
• Creating New Hires on the Active directories and preparing workstations for them and also decommissioning when they are done with the company • OS deployment and patching using SCCM • ICM of Microsoft Exchange Server VM
• Giving users permissions to the appropriate directories on the file server.
• Giving users print access on the Print Server • Imaging Win 7/8.1/10 of particular machines and managing them properly to easy restore on respective machines when needed.
• Using the Vcentre Server Appliance to manage Virtual Machines and other Esxi Hosts • Using the VRealise Suite to automate installation, upgrade of patches, and other configuration management on hybrid cloud environments.
NigerdockInformation Technology Support Engineer
Sep. 2015 - Mar. 2018· Responsible for organizing quarterly training programs for the end-users, to keep them informed on system knowledge and updates.
· Setup workstations and IP phones for new hires and create domain accounts for their support.
· Managed the company's servers and assisted with other helpdesk and technical supports.
· Active directory and Outlook Installation, Configuration, and management.
· Installation and support of Windows 7/8/10, Mac OSX for Mac devices
· VMware vSphere Install, Configure, and Manage [v5.x, 6.x]. Network-attached Storage (NAS), VMware vCenter, VMware Infrastructure, Virtual SAN, VMware Cluster, VMware vMotion, DRS, High Availability and fault tolerance, vRealize, vStorage.
· Configuration of Access points and routers
· Installed Avaya / CISCO VoIP Phones, Zoom, and Skype for business setup (For Business Meetings).
· Patch Panel Management.
· Supported multipurpose Network Printer.
· System Anti-Virus and Internet Security (Server and Client / Agent) deployment and Management.
· Business Unit Applications installations and Support.
· Supported Mobile devices (iPhone & Android OS) and computer system repairs
· Biometric Access Control enrollment (clocking system) and management using Mysql database
· CCTV installation, configuration, and management.
· Network Support (TCP/IP, firewall configuration, LAN, WLAN, and WAN Technologies, remote access
technologies including VPN client).
· Enterprise resource planning (ERP) programs installation and support, such as SAP/ORION/PEACHTREE
· Remote support to users (Dameware, Teamviewer, and all versions of Microsoft Windows remote desktop)
Bharti AirtelSenior Customer Service Sales Representative
Jul. 2014 - Sep. 2015Descriptions:
• High-end South/South Customer Service Recovery team lead
• GSM and PC Support.
• BTS downtime reporter.
• Ticket Management and Resolutions.
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