Joylux, IncVP, Operations and Regulatory
Feb. 2024 - Nov. 2024Seattle, WAFemTech medical device company specializing in energy-based personal care devices (Class II) and software as a medical device (SaMD). Recruited to stabilize quality systems, lead regulatory submissions, and rebuild operations infrastructure for a founder-led team.
Owned full VP-level scope across Operations, Supply Chain, Quality, and Regulatory Affairs. Key contributions: Inherited ISO 13485 probation with BSI Notified Body — designed and executed full corrective action plan, rebuilt CAPA, supplier qualification, change control, and deviation management systems end-to-end; restored Notified Body compliance in under 9 months
Oversaw 510(k) clearance process for Class II photo-biomodulation device; managed DHF documentation strategy and leveraged existing biocompatibility and stability data to compress submission timeline
Rebuilt supplier qualification, SCAR, and performance management processes from scratch; restored supply reliability and quality standards across US and Chinese CDMO partners
Drove value engineering of core device platform, identifying design and manufacturing improvements that increased gross margins while maintaining regulatory compliance
Managed multi-modal international fulfillment: B2B, DTC, Shopify, ShipStation, SPS Commerce, Nordstrom RFID compliance, and international freight (air, LCL, LTL, ocean) — optimized logistics saving $20K+ while improving OTIF performance
Maintained full regulatory compliance: ISO 13485, MDSAP, UKAS certification, EU MDR PRRC designation, and Notified Body relationship management with BSI