Mher Poghosyan - DevOps Engineer, UCRAFT

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Work Background

Hoory AIDevOps Team Lead

Jan. 2025 - Jun. 2025Yerevan, Armenia✅ Working on a large-scale AI assistant handling ~72 million requests per day on Amazon Web Services (AWS), Amazon EKS, Amazon ECS, Google Cloud Platform (GCP), leveraging Google Kubernetes Engine (GKE), Cloud SQL, and a suite of top GCP services including Compute Engine, Cloud Storage, BigQuery, Pub/Sub, Cloud Functions, Cloud Run, Memorystore, IAM, and Cloud Monitoring & Logging. ● Reduced infrastructure costs by 80% through optimization and component migration. ● Completed a full infrastructure refactor and project-to-project migration within 2 weeks with zero downtime. ● Continuously improving system architecture, stability, and observability (monitoring & alerting). ● Implementing cost-effective solutions with a focus on scalability and high availability.

UCRAFTSolutions Architect Team Lead

May. 2024Ереван, Армения✅ Leadership & Architecture: Led the automation of infrastructure and the delivery of secure solutions on Amazon Web Services (AWS) and Google Cloud Platform (GCP). I architected scalable and reliable systems using Terraform for Infrastructure as Code (IaC) and Helm charts to manage applications in Kubernetes (EKS, GKE). ✅ Optimization & Efficiency: Developed and implemented robust backup and disaster recovery solutions, significantly enhancing data resilience and security. Successfully migrated on-premises systems to the cloud, which reduced operational costs and improved performance. ✅ DevSecOps & Monitoring: Integrated DevSecOps practices to ensure security throughout the CI/CD pipeline. I also established comprehensive monitoring systems to proactively detect issues and ensure stable operations. ✅ AI Integration: Designed and implemented end-to-end AI automation on AWS and GCP using n8n, integrating services like OpenAI, Deepseek, Google Sheets, and Airtable. ✅ Machine Learning: Architected RAG pipelines with vector databases to power intelligent chatbots and email agents. Technology stack: ● Cloud platforms: Amazon Web Services (AWS), Google Cloud Platform ● Infrastructure as code: Terraform, Pulumi, Ansible, ● Containers and orchestration: Docker, Kubernetes, Docker Compose, Helm ● Continuous integration and delivery: Jenkins, CircleCI, GitHub Actions ● Monitoring and logging: ELK stack, Prometheus, Grafana, Loki, Traces, k6, Opentelemetry, Jaeger, Promtail, Sentry, Blackfire, ● Networking and security: Load balancing, Nginx, Cert Manager, firewalls, VPNs, WAF, Cloudflare ● Programming languages: Python, PHP, Node.js, Go ● Version control: Git, Bitbucket, GitHub ● Databases: MySQL, PostgreSQL, MongoDB, Redis, BigQuery, Easticsearch, Pinecone ● AI & Automation: LLMs, n8n, GCP Vertex AI, Ollama, ChatGPT-UI ● Messaging systems: Kafka, RabbitMQ, ● Continuous codebase inspection: SonarQube ● Service Mesh: Istio ● Managed Workflows: Apache Airflow, StackStorm

UCRAFTSenior DevOps Engineer

Apr. 2022 - May. 2024АрменияAmazon Web Services and Google Cloud Platform Engineering. Automation solutions and Infrastructure Architect Technology stack: ● Cloud platforms: GCP - Google Cloud Platform, AWS - Amazon Web Services ● Infrastructure as code: Terraform, Pulumi, Ansible, ● Containers and orchestration: Docker, Kubernetes, Docker Compose, Helm ● Continuous integration and delivery: Jenkins, CircleCI, GitHub Actions ● Monitoring and logging: ELK stack, Prometheus, Grafana, Loki, Traces, k6, Opentelemetry, Jaeger, Promtail, Sentry, Blackfire, ● Networking and security: Load balancing, Nginx, Cert Manager, firewalls, VPNs, WAF, Cloudflare ● Programming languages: Python, PHP, Node.js, Go ● Version control: Git, Bitbucket, GitHub ● Databases: MySQL, PostgreSQL, MongoDB, Redis, BigQuery, Easticsearch ● Messaging systems: Kafka, RabbitMQ, ● Continuous codebase inspection: SonarQube ● Service Mesh: Istio

PushMetrics GmbHCloud solution Architect

Dec. 2020 - Apr. 2022Берлин, Германия✅ Designed and implemented automation solutions using Prometheus, Kubernetes, CircleCI, Terraform, Python, and Packer for AWS Cloud Engineering at PushMetrics GmbH. ✅ AWS Cloud Migration projects, ensuring security, compliance, and cost optimization for the company's infrastructure in a remote setting.

Das Meta | Cloud-Infrastruktur-ManagementDevOps Engineer

Nov. 2018 - Dec. 2020Берлин, ГерманияAWS/GCP/Azure Cloud Engineering, delivering secure, scalable, robust and cost effective solutions to a wide range of clients from multiple industry verticals. Delivering Infrastructure as code (IaC) automation solutions using tools such as ● Terraform ● Packer ● Python ● Bash ● Cloud SDKs ● Ansible ● CircleCI ● GitHub Actions ● Kubernetes / Helm

Ubuntu LLCFounder & Owner – IT Outsourcing Company (Ubuntu IT Services)

Sep. 2014 - Apr. 2017Yerevan, Armenia🎯 Outcome: ✅ Established and led an IT outsourcing company providing services to various industries, including: ● ✅IP Telephony & Call Centers ● ✅Gaming Zones ● ✅Television and Media Companies ● ✅Construction Firms ● ✅Schools & Universities ● ✅Government Institutions ✅Designed and maintained IT infrastructure, ensuring network security, scalability, and efficiency. ✅Delivered customized IT solutions for clients, improving operational efficiency and digital 💼 Role: Founder & Owner 🛠 Technologies & Skills: IT Infrastructure, IP Telephony, Call Center Systems, Networking, Linux/Ubuntu, Business Development, IT Support, & Server Management

The Government of the Republic of ArmeniaHead of Communication, Telecommunication and Information Technologies Department

Apr. 2013 - Sep. 2014Artsakh, Armenia✅ Led initiatives to enhance telecommunication services for the Government of Armenia, resulting in improved connectivity and communication efficiency. ✅ Managed IT strategies to ensure effective information technology operations within the department, optimizing workflow and productivity.

Happy Mobile LLCFounder CEO

Nov. 2012 - Sep. 2018Armenia🎯 Outcome: ✅ Established the company and built a professional team to deliver telecom value-added services (VAS). ✅ Led negotiations with telecom partners to develop VAS services, including: ● 🎵 RBT Aggregation (Ring Back Tones) ● ✉️ SMS & USSD Services ● 🎮 Mobile Games & Entertainment Services ● ✅ Managed project development, ensuring smooth service delivery and implementation. ● ✅ Developed strategies to drive revenue growth and customer engagement through mobile commerce services. 💼 Role: Business Development & Project Management 🛠 Technologies & Skills: VAS Services, Mobile Commerce, Business Development, Telecom Solutions, SMS & USSD Services, RBT Aggregation, Team Leadership

School Info LLCFounder and CEO, Online School Diary System – EdTech Startup

Nov. 2008 - Dec. 2012Artsakh, Armenia✅ Led the development and management of an online school diary system, focusing on strategic planning and growth. ✅ Oversaw operations to ensure the platform met the needs of students, parents, and educators. ✅ Drove growth and innovation in educational technology to enhance user experience.

Team Telecom ArmeniaInformation Technology Administrator

Jan. 2001 - Jan. 2012Artsakh, Armenia✅ Managed antivirus system administration and security management for Team Telecom Armenia. ✅ Developed corporative web sites and provided technical support for subscribers and workstations. ✅ Utilized Cisco Systems Products for network administration and web development.