Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Senior Customer Service Representative
TPSenior Customer Service Representative
Aug. 2022 - Aug. 2022Senior Customer Service Representative at Teleperformance
Team Supervisor
TPTeam Supervisor
Feb. 2022 - Aug. 2025Istanbul, TürkiyeLed a team of 15-20 agents, monitoring daily and weekly KPIs (AHT, FCR, CSAT, Quality) and providing coaching and feedback to boost performance. Managed shift planning, absenteeism, and motivational activities while supporting onboarding and training of new hires. Contributed to efficiency and customer satisfaction improvements through process enhancement suggestions.
Customer Service Representative
TPCustomer Service Representative
Feb. 2022 - Aug. 2022Istanbul, TürkiyeCustomer Service Representative at Teleperformance
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
📝
Get Recommended to New Customers
👋
Connect with Like-Minded People
💸
Raise Capital
🚀
Find a side project
😎
Reach Top Niche Experts
⚡
Find Jobs on a Hidden Market
💼
Find a Perfect Co-Founder
🙌
Find a Trusted Mentor
🤝
Hire Top Global Professionals
See more people like Zeynep on Intch
Call Center
883007 people
18
Sales Specialist @ ADA NOKTA METAL
17
Call Center Agency
51
Architect and interior designer
Call CenterCall Center Supervisor
141966 people
16
Customer Service Representive @ Essentiel Outsourcing
18
Psychologue
17
Researcher