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Work Background
IT Manager
Reach The Youth Uganda - RTYIT Manager
Jun. 2016Kampala, Uganda
ICT Manager
International University of East Africa (IUEA)ICT Manager
Jan. 2013 - May. 2017Kampala, Uganda• Ensuring the security of networks and servers on the International University of East Africa (IUEA) network • Monitoring server performance and maintaining enterprise applications on servers • Responsible for problem solving of security and performance issues and for documentation of current and new servers in both physical and virtual environments • Performing and overseeing continuous system health checks, user administration, and application of patches and upgrades • Performing data management services, server tuning, and directory services maintenance • Ensuring compliance to security standards, policies and guidelines across the university’s network • Providing business continuity through thorough back-up and restore procedures, and periodic testing of outage scenarios • Administering and maintaining a Linux/Windows-based server network, with a combination of physical and virtual servers • Assisting in the operations and maintenance of the Campus Local Area Network • Providing third level support for desktop resolution issues and serving as support-of last-resort for the ICT Support Center and for Network Technicians • Installing, configuring, and troubleshooting group policy and administrative templates • Installing, configuring, and troubleshooting, and maintaining server-based applications running on the network including CentOS and Active Directory Services 2008 and 2012 • Administering and maintaining the servers running the university’s EIS and ERP systems • Coordinating and working with outside vendors to resolve problems and issues with server hardware and software products used by the university • Managing access to network resources including network accounts, mailboxes, etc. • Planning, deploying, and documenting new servers, printers, devices, and services • Planning and deployment of disaster recovery procedures
IT SYSTEMS ADMINISTRATOR
International Center for Child Health and Development - ICHADIT SYSTEMS ADMINISTRATOR
Aug. 2012 - Aug. 2013Masaka , Rakai• Analyzing system logs and identify potential issues with computer systems • Introducing and integrating new technologies into existing data center environments • Performing routine audits of systems and software • Perform system backups for all field gadgets; mainly WisePill Devices. • Applying operating system updates, patches, and configuration changes • Installing and configuring new hardware and software • Adding, removing, or updating user accounts, reset passwords, etc. • Answering technical queries and trouble-shooting on all Project computers • Maintaining security of all computerized systems in the project • Documenting configuration of all systems in the project • Troubleshooting all hardware and software-related issues from the field officers and administrative staff. • Systems performance tuning • Ensuring that network infrastructure is up and running • Liaising with Internet Service Providers to ensure optimal service delivery • With Columbia University, New York, Office developing, managing, and maintaining Center website • Collaborating with Contractor(s) in digitizing survey data collection on an as-needed-basis • Liaising with manufacturers of IT systems for use by the research Projects
Chief Executive Officer
Tropical Computer Systems LTDChief Executive Officer
Mar. 2010UgandaFirewall Administration Active Directory Setup and Administration High Level business decision making roles Management and Maintenance of Tropical Computer Systems' Servers Development and Management of Tailor-Made Web-Based Applications for Clients and Partners Cooperate IT Support
IT/Systems Administrator
Kitovu Mobile AIDS OrganisationIT/Systems Administrator
Aug. 2009 - Jul. 2012• Managing and Maintaining the Network Infrastructure of Kitovu Mobile • Performing routine preventive maintenance on Organisational computers • Decision making and purchasing of all IT/Computer equipments. • Performing and managing the Organisational scheduled backup system. • Implementing and monitoring of security protocols on the wireless and wired Local Area Network of the organisation. • Managing and monitoring daily antivirus software updates on organisational computers. • Updating and maintaining of the Kitovu Mobile website. • Managing and maintaining the OpenMRS(Open Medical Records System) database system in the Homecare Department of the organisation • Supervision of all data entry clerks in Kitovu Mobile AIDS Organisation • Performing periodic analysis and presentation of data generated from the OpenMRS database. • Performing periodic analysis on EpiInfo database being used in the Orphans Department.
Data Entry Clerk
AIDS Healthcare FoundationData Entry Clerk
Nov. 2007 - Jul. 2009Masaka● Data Entry of Medical Records into the organization VB Database (Global Track) ● Data Entry of medications dispensed into the Pharmacy Inventory Database and submitting reports to the Nurse In-Charge, Masaka. ● Compiling Weekly Productivity Progress Report and submitting them (by email) to the AHF Data Manager. ● Compiling Monthly and quarterly Anti-Retroviral Therapy report and submitting to the National Medical Director, AIDS Healthcare Foundation – Uganda, to the Ministry of Health and Office of the District Health Officer. ● Merging monthly and quarterly reports for AIDS Healthcare Foundation supported sites and submitting to the National Medical Director, AIDS Healthcare Foundation – Uganda, to the Ministry of Health and Office of the District Health Officer. ● Generating periodic Statistics for the Masaka site and presenting(sharing) them in form of running charts and graphs for easy interpretation. ● Supervision of ART Aides assigned to the Records department and ensuring that all patient records were filed in Cohorts – Month and Year. ● Generating lists of patients with scheduled appointments to attend the clinic on specific days and sharing those lists with my Supervisor; the Medical Officer In-Charge. ● Training data entrants on the new Open Medical Records System (OpenMRS) which is now officially used in all Government Healthcare Facilities. ● Liaising with OpenMRS developers for support on the Electronic Medical Records database. ● Ensuring that all fields in the data capture tool were well completed in order to facilitate on smooth data entry. ● Ensuring that the patient medical records (files) were well stored and could be easily accessible by authorized personnel. ● Doing routine weekly data backups on all patient electronic medical records. ● Participating in all research related to AIDS Healthcare Foundation, Masaka Office and being a key player on areas related to data.
IT/Systems Administrator
Skyweb Internet Cafe - WandegeyaIT/Systems Administrator
Jan. 2005 - Feb. 2007Managing computers within Skyweb Internet Café Premises. Troubleshooting local network failures and Liaising with the service provider (Bushnet) for our internet subscription and bandwidth usage. Training/equipping staff with relevant ICT Skills to enable smooth running of the business in the absence of the Network Administrator Banking cash received from the internet café on a daily basis in the organisational bank account. Making sure our monthly subscription is paid to avoid abrupt interference on the internet service Coming up with marketing strategies for the organisation

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