Grupo PullmanturHotel Director
Jan. 2004 - Sep. 2022Dynamic and proactive leader, committed professional, with extensive expertise and high level of administrative competence within the leisure / hospitality sector. Organized, develops successful administrative strategies. Accomplish consistent effectiveness. Strong interpersonal competence, change manager, capable to planning, developing, delivering and tracking change manager, like communications, training, analysis, coaching, and stakeholder engagement strategies. 17 years as Hotel Director with progressive management experience in the hotel operations, customer services including personal needs, assessment techniques, quality services standards and customer satisfaction evaluations techniques. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work Develop new Projects, open New Itineraries, Challenging Charters l Preparation and execution of Dry Dock plans