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Work Background
Procter & GamblePlatform Manager | Forecasting Factory (Demand Planning Forecasting Engine)
Jan. 2025Cairo, EgyptAs a Platform Manager for the Demand Planning Forecast (Forecasting Factory); core BI capability in the company; I am leading 4 main pillars in alignment with the business strategy: • The platform continuous development and delivery; playing the scrum master role
• Governance, compliance, risk management and IT Continuity plan for the platform
• Overall budget management and cloud infrastructure cost optimization
• Platform operations, quality of service and ML related KPIs
Smart Dots FoundationMember Board of Trustees
Oct. 2023Cairo, EgyptSmart Dots vision and objective is to empower underprivileged youth through education and technology so they can build the skillset needed for the future and prepare them for a wider range of opportunities.
Procter & GambleGlobal Project Manager for Master Data Transformation
Jul. 2022 - Dec. 2024Cairo, EgyptI have led the Costing and Pricing Master Data systems transformation globally; leveraging business process simplification, automation, Data & Analytics tools as well as Machine Learning algorithms.
Procter & GambleProject Manager for Master Data Services in Asia, Middle East and Africa
Oct. 2021 - Jun. 2022Cairo, EgyptLed the Master Data systems transformation projects in Asia, Middle East and Africa
Procter & GambleITOT Leader
Aug. 2020 - Sep. 2021Egypt1- Lead the digital transformation strategy for October 6th plant
2- Assess any IT Continuity related risk, analyze gaps, put the remediation action plan and monitor the implementation
3- Promote Cyber Security best practices and IT Compliance standards to keep a secure sustainable business environment
4- Manage the plant IT budget and priorities
Procter & GambleITOT Operations and Stewardship E2E Leader | Digital Compliance Program Lead for Asia, ME & Africa
Jul. 2018 - Aug. 2020Cairo Governorate, EgyptMy role at Procter and Gamble include: * Promote Cyber Security best practices and IT Compliance standards to keep a secure sustainable business environment * Lead the Organization Cyber Security audit for the region (India, Middle East and Africa), identify gaps, supervise and report remediation action plans progress
* Assess any IT Continuity related risk, analyze gaps, put the remediation action plan and monitor the implementation
* Manage digital transformation projects mapped for Cairo Plant
* Lead IT/OT Operations at Cairo Plant from End to End to avoid any impact that might affect the business
DXC TechnologyIT Service Delivery Consultant | P&G Cairo Plant E2E IT Operations & IT Governance Program Leader
Apr. 2017 - Jul. 2018Cairo, Egypt• Promote the Cyber Security best practices application in IMEA region • Monitor, evaluate and report the annual Cyber Security audit progress in IMEA • Ensure the Cyber Security gaps remediation action plan is on track for the region
• Monitor Cairo Plant IT Operations and ensure compliance to global corporate standards
• Identify gaps and analyze risks that might affect the Business and IT continuity, put remediation action plan and supervise the implementation
• Manage the resolution of major and critical technical problems impacting the business
• Handle the communication with Procter and Gamble, DXC Technology top management and Third parties involved in providing the service.
• Ensure customer satisfaction with through follow ups and system consistency.
Hewlett Packard EnterpriseIT Service Delivery Consultant | P&G Cairo Plant E2E IT Operations & IT Governance Program Leader
Aug. 2016 - Apr. 2017Egypt• Promote the Cyber Security best practices application in IMEA region • Monitor, evaluate and report the annual Cyber Security audit progress in IMEA • Ensure the Cyber Security gaps remediation action plan is on track for the region
• Monitor Cairo Plant IT Operations and ensure compliance to global corporate standards
• Identify gaps and analyze risks that might affect the Business and IT continuity, put remediation action plan and supervise the implementation
• Manage the resolution of major and critical technical problems impacting the business
• Handle the communication with Procter and Gamble, DXC Technology top management and Third parties involved in providing the service.
• Ensure customer satisfaction with through follow ups and system consistency.
Hewlett Packard EnterpriseIT Service Delivery Consultant | P&G Cairo General Office and Plants Site Support Manager
Aug. 2015 - Jul. 2016Procter and Gamble AccountAs an IT Service Delivery Manager for Procter and Gamble Egypt; I am responsible for: • Managing the IT services delivery operations provided to Procter and Gamble end users
• Leading the Procter and Gamble Cairo Sites Support teams.
• Identifying and elevating Technical issues impacting on achievement of service delivery objectives and to continually improve services and ensure stability for the business.
• Ensuring quality of IT services provided and its compliance with the preset agreements. • Building service reports and needed analysis.
• Handling the communication with Procter and Gamble, Hewlett Packard Enterprise Services top management and Third parties involved in service providing.
• Ensuring customer satisfaction with through follow ups and system consistency.
TeenPreneurs EgyptCo-Founder
Jan. 2014Cairo, EgyptTeenPreneurs is committed to bring out new Egyptian youth as powerful change agents who will create extraordinary futures for upcoming generations.
As a Co-Founder and Managing Director:
- I Develop strategic objectives and roadmap of activities and follow on actions
- Design and supervise TeenPreneurs programs and operations.
- Identify and pursue business opportunities.
- Advocate the project in national and international communities.
HPTeam Leader | Global Site Services and Solutions
Jan. 2012 - Aug. 2015EgyptWorking for the Enterprise Services Department in the the renowned company; Hewlett Packard to serve Procter and Gamble account makes me responsible for tackling the software support issues provided to Procter and Gamble end users and manage any technical issues that might affect the business process. Moreover, I maintain the company asset management system and keep it up to date as well as ensure customer satisfaction with through follow ups and system consistency.
TechWomenMentee
Jun. 2011 - Jul. 2011United StatesIt's an exchange program for women working in technology from the Middle East. The program is funded by the US department of State and organized by IIE (International Institute of Education) and ABI ( Anita Borg Institute ).
Nozom for Information technologyCo-Founder | Board member | CFO
Mar. 2011 - Mar. 2014EgyptNozom for Information technology is an NGO started in 2011 with the mission of empowering youth and help fresh graduates create and implement their own ideas as well as spread IT entrepreneurship in the Delta region.
As a CFO, I was responsible for;
Plan strategy road map with the board members for the NGO.
Plan for funding sources for the institution.
Present the organization in national and international communities.
HuaweiIntern
Jan. 2011 - Jan. 2011Silicon Valley, California Created the training program for a cloud-based mobile Enterprise that allowed new service users to intuitively and easily use the service.
Conducted technology competitive analysis for the most suitable training application.
Presented service & strategy to the executive staff.
New Horizons Computer Learning CentersIT Instructor
Jun. 2009 - Dec. 2011My role was to prepare and teach IT courses, project management as well as business and career development to fresh graduates.
HPIntern
Mar. 2009 - Apr. 2009P&G Cairo Plant
Nile Academy for ScienceInformation Technology Instructor
Nov. 2007 - Dec. 2011Was responsible for Preparing the curriculum and teaching Introduction to Information Technology courses to MIS students
Information Technology Center (ITC)IT Instructor
Jul. 2006 - Dec. 2010
Information Technology ExpertsIT Instructor
Sep. 2005 - Sep. 2007EgyptDuring my work at Information technology Experts, my job mainly was to provide adequate technical courses to trainess. Have participated in the training program offered to Egyptian Post Office employees in an attempt to activate the e-government services.
Information Technology ExpertsHead of the Computer Training Department
Sep. 2005 - Sep. 2007EgyptConsulted and customized Information Technology Courses for customers, managed the training department's financial reports, created a database for the company which increased the company profits by 25%.
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