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Work Background
Pace | Architecture, Engineering + PlanningRecruitment Manager
Oct. 2022Kuwait- Lead the hiring function to support multidisciplinary teams across architecture, engineering and construction supervision projects.
- Partner with senior technical teams to identify talent needs, build sourcing pipelines that align with business demands.
- Manage the recruiting channels and employer brand to attract top-tier professionals from around the world into Kuwait, Bahrain and KSA in a competitive industry market. - Improve the specific skills, gender and nationality mix through targeted hiring to advance company performance and demographics.
noonSenior Manager, People Experience
Oct. 2019 - Jun. 2022Cairo Governorate, Egypt- Scaled HR operations during a 6x headcount growth in Egypt for an expanding ecommerce platform. - Acted as a “bar raiser” and “culture fit” assessor in company selection. - Implemented salary structures, on boarding, payroll systems, and medical insurance policies.
- Collaborated with Dubai HQ to align regional HR strategy with group objectives to promote the brand.
- Played a key role in establishing HR processes to support rapid business expansion.
EmaarHR Business Partner – Emaar Malls PJSC and Emaar Entertainment LLC
Jul. 2018 - Oct. 2019Dubai, United Arab Emirates- Supported CEOs of Emaar Malls and Emaar Entertainment in HR strategy and execution for assets including Dubai Mall, Dubai Opera, KidZania, Aquarium, Ice Rink, and Cinemas.
- Drove high-performance culture across retail and entertainment assets in partnership with the HR centres of excellence using HR metrics and reporting. - Delivered HR services to mall operations and retail leadership, involving workforce planning with related talent development initiatives.
EmaarSenior Manager, HR for Burj Khalifa
Dec. 2009 - Jun. 2018Dubai, United Arab Emirates- Directed HR operations for the world’s tallest building, overseeing recruitment, training and performance management. - Managed KPIs, budgets, and HR risk registers for a high-profile property.
- Delivered recruitment campaigns, Emiratization initiatives, and performance programs. - Supported hospitality and visitor attraction operations including “At the Top” and luxury property services to enhance the world-wide reputation.
- Selected and trained service-focused teams and developed in-house training programs to elevate guest experience for millions of global visitors.
BE InternationalHead of HR & Administration
Sep. 2007 - Dec. 2009Dubai, United Arab Emirates- Built the HR function for a startup consultancy seeking investment for new projects.
- Led recruitment campaigns and developed internal HR policies and systems.
Metronet RailHR Manager, Asset Renewal on London Underground
Apr. 2004 - Mar. 2007London, England, United Kingdom- Reported to VP HR, Asset Renewal. - HR Manager in the Project office of the major Projects Division under the PPP (Public Private Partnership) contract. - Provided HR services to the VPs in each programme to resource the Capital works in line with the plans. - Managed all ER matters; long term sick cases, grievances, pay grade issues and performance issues. - Attended formal / informal Trade Union meetings to negotiate structure changes and redundancy. - Part of the leadership team to bring about organisational change and more commercial thinking. - Contributed to HR strategy, approach and best practice for improvements. - Rolled out corporate people initiatives, talent management, training plans and performance reviews.
Metronet RailHR Manager, Asset Maintenance on London Underground
Apr. 2002 - Apr. 2004London, England, United Kingdom- Reported to Senior HR Operations. - HR operations across: Signals, Fleet, Track, Lifts, Pumps Escalators and Stations under the PPP (Public Private Partnership). - Managed HR teams across multiple sites. - Worked with Trade Union consultation to manage ER issues. - Measured, reported and addressed attendance targets for manning levels. - Ran specialised recruitment campaigns for critical skills (Signalling Technical Officers)
InfracoBCVHR Manager, Signals on London Underground
Oct. 1999 - Apr. 2002London, England, United Kingdom
London UndergroundHR
Mar. 1996 - Oct. 1999London, England, United Kingdom
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