María Ángeles López

Tutora Académica @MUNDAE UNIVERSIDAD

SpainTranslatorPostGraduateComplaint Resolution SpecialistCustomer Retention SpecialistCustomer Care SpecialistLive ChatChat SupportClient Relations SpecialistCustomer ServiceCall Center TrainerCall CenterSoft Skills Trainer🎓 StudentTutorGraduate StudentEducation

María Ángeles López is an Online Academic Tutor with extensive experience in virtual learning environments, managing up to 600 students per month, currently working at Mundae International University. With a Bachelor's Degree in Primary Education, Early Childhood Education (both with an English specialisation) and Geography, as well as a Higher Diploma in Early Childhood Education and an ongoing Higher Diploma in Administration and Finance, she brings a diverse and solid academic background. She combines her educational expertise with hands-on experience in LMS platforms, CRM systems and student support. She has also gained experience in customer service roles, developing strong communication and problem-solving skills. A native Spanish speaker with C1 Cambridge English, her international experience in the UK and Ireland has shaped her into a versatile, solution-oriented professional.

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Work Background

Tutora Académica

MUNDAE UNIVERSIDADTutora Académica

Oct. 2025Spain, MurciaApoyo académico individualizado en entorno 100% online, gestión de llamadas, seguimiento del progreso del alumnado mediante plataforma LMS y resolución de incidencias académicas y técnicas.

Tutor Académico plataforma LMS

UNIVERSAETutor Académico plataforma LMS

Nov. 2023 - Oct. 2025Spain, MurciaGestión de hasta 600 estudiantes mensuales en entornos virtuales de aprendizaje, comunicación diaria con alumnos mediante plataformas digitales, gestión de expedientes académicos con LMS Moodle y CRM, orientación académica individualizada y resolución de incidencias.

Atención al cliente

Pādel NuestroAtención al cliente

Mar. 2022 - Mar. 2023

Tutora Aula Toddlers

The Childrens PlaceTutora Aula Toddlers

Mar. 2021 - Dec. 2021Dublín, Irlanda

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Personal Pitch

Academic Tutoring, Student Support and Costumer Service

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