Online Migration GroupMigration Specialist
Jun. 2014 - Jun. 2014Migrate customer accounts to O365 servers using established tools and procedures. Promoted to Migration Escalation Lead – Set up servers and tools, test connectivity between the O365 environment and the customer’s servers. Create the runbook and procedures for the migration team. Train the migration team as needed. Promoted to Migration Velocity Manager – Work with customer to create migration schedules to meet customer deadlines. Troubleshoot migration issues. Be the primary point of contact for the migration team.