Requests
2
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Grupo FalabellaTech Lead
Feb. 2023Gran SantiagoAs Tech Lead at Falabella, I architected and led the implementation of a governed, multi-tenant observability platform that improved data quality, scalability, and cost efficiency. I specialize in solving complex cross-team technical challenges, unblocking critical issues across engineering, security, and platform teams, and translating complex systems into clear, actionable solutions. Key impact: - Observability Platform Architecture (Vector.dev + Datadog) Designed a centralized log governance model using Vector.dev, standardizing ingestion, normalization, and routing across Datadog, HTTP, Splunk, and Pub/Sub. Introduced a contract-driven pipeline and routing model (sink_route) that decouples teams from infrastructure and enforces consistency at scale. - Cost Optimization & Data Control Led a transformation of observability practices, reducing noise and enforcing structured ingestion. Achieved 40–50% cost reduction while improving signal quality. - Cross-Team Problem Solving & Leadership Unblocked complex issues across teams, including networking, proxies, and communication layers beyond my core scope. Supported Cloudflare and edge configurations, enabling multiple teams to resolve critical integration challenges. - Standardization & Platform Enablement Established a shared responsibility model, reducing duplication and enabling scalable adoption. Defined reusable components and governance patterns improving maintainability and onboarding. - Open Source & Process Improvement Implemented open-source solutions to improve workflows and observability across platform and engineering teams. - Security & Communication Improved security with Vault-based secret management. Known for simplifying complex architectures and enabling clear cross-team alignment.
FalabellaTech Lead
Feb. 2023 - Mar. 2026Gran SantiagoObservability Platform Architecture (Vector.dev + Datadog): Architected and led the end-to-end implementation of a governed, multi-tenant observability platform. Designed a centralized log governance model using Vector.dev, standardizing ingestion, normalization, and routing across Datadog, HTTP, Splunk, and Pub/Sub.High-Scale Infrastructure (sink_route): Introduced a contract-driven pipeline and routing model (sink_route) that successfully decoupled engineering teams from underlying infrastructure, enforcing consistency across the entire organization. Cost Optimization & Data Control: Led a strategic transformation of observability practices, reducing noise and enforcing structured ingestion. This initiative achieved a 40–50% cost reduction while simultaneously improving signal quality and data reliability.Cross-Team Leadership & Problem Solving: Acted as a technical bridge to unblock critical issues across networking, proxies, and communication layers, even those beyond my core scope. Provided expert support for Cloudflare and edge configurations to resolve complex integration challenges. Platform Enablement & Security: Established a shared responsibility model that reduced duplication and enabled scalable adoption of platform tools. Improved the security posture of the platform by implementing Vault-based secret management and defining reusable governance patterns. Process Innovation: Implemented open-source solutions to streamline workflows and simplify complex architectures, ensuring clear alignment between engineering, security, and platform teams.
FalabellaObservability specialist
Aug. 2021 - Dec. 2022Santiago, Región Metropolitana de Santiago, ChileAdministration of the Datadog observability tool. Usage standards, for tags and logs, active support to optimize the use of the tool, helping different business teams to implement observability for the necessary context. Creation of dashboards for different business and support team needs. Support in the improvement of dashboards of other teams. Definition of alarms to detect usage anomalies (avoid unwanted charges), and for different infrastructures and applications. Support and follow-up to IT teams in the incorporation to the observability platform. Workshops to devops teams, QA, engineering and delivery of technical documentation in confluence. Analysis of infrastructure and applications at different layers, in support of service troubleshooting. Standards assurance, supporting teams to stay within budget and corporate standards. Automation of charging report for teams developed in nodeJS with bigquery. Migrations of different monitoring tools: prometheus, Instana, Appdynamics and Nagios. Multi-cloud support when implementing Datadog on different services. Role management and feature usage control. Numbers of interest: Users 3000 approx, more than 3000 hosts, about 900 APMs, 4K synthetic test execution, more than 100 technological integrations.
Liberty Seguros AndesCloud Engineer
Jun. 2019 - Aug. 2021Santiago, Región Metropolitana de Santiago, ChileAssigned in the systems engineering area and then transferred to the Liberty Seguros cloud area (out sourcing). Administration and tuning of IBM Websphere services Support for N1 development and support teams, troubleshooting of WebApps and servers. Continuous initiative in supporting, helping and inventive to provide solutions to infrastructure problems and/or even projects of the different teams. Coordination of migration activities to aws, and problem resolution. Automated deployment of infrastructure in aws. Survey of security or operational risks. Configuration and analysis in appsdynamics to generate health rules that add value to the business. Creation and deployment via pipelines in jenkins. Infrastructure as code and automation. Technologies used: Linux systems administration Websphere IBM WebLogic Oracle pfsense Data recovery (raid problem fix) Moodle (staff selection) Nginx Apache tomcat newrelic appsdynamics Jenkins Prometheus aws cloudwatch/canary Tour Docker Grafana
Clínica VespucioIT Infrastructure Supervisor
Feb. 2017 - Dec. 2018La Florida, Santiago de ChileResponsible for operational continuity and help desk monitoring (support). Administrator and implementer of the data center and technologies. Thinking, testing and implementing technological solutions for the work teams. Administrator and creator of the clinic's e-learning WEB for mandatory courses. Coordination of work teams and technology providers. Technological implementation of its new building, coordination and follow up of suppliers and technical teams from different areas (medical, operational and specialized), to deliver the different areas of the building at technological level as requested in a timely manner. Technologies applied: Proxmox virtualization cluster (4 nodes). Freena storage Cisco network equipment management OpenVPN vpn over pfsense Captive portal for patients with pfsense Linux and Windows server administration and maintenance GPO and shared storage space management. Dell core and edge deployment monitoring, over fiber and utp. Administration of SIP servers Troubleshooting medical (computer) equipment Moodle staff training Management of vmware 6.5
Fundacion FidecapIT Manager
Mar. 2011 - Nov. 2015Santiago, Región Metropolitana de Santiago, ChileResponsible for the operational continuity of facilities and servers. Web Administrator Technology vendor manager I stood out for implementing solutions that facilitated administrative work and protecting the interests of the foundation with suppliers and technology partners.
Intch is a Professional Networking App for the Future of WorkSee more people like Eduardo on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1021988 people
34
QA Engineer @ Globant
20
Po - data strategy - data Scientist senior
18
Senior Data Architect | Modern Data Platforms | Databricks, AWS, Azure & GCP | Governance, Migration & AI Readiness @ EY
103681 people
18
Senior Data Architect | Modern Data Platforms | Databricks, AWS, Azure & GCP | Governance, Migration & AI Readiness @ EY
19
Senior Database Administrator @ ORACLE
16
Software Engineer @ NA