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Work Background
Dreams Travel ConsultingTravel Consultant
Sep. 2024As a Family Travel Consultant, I specialize in creating personalized travel experiences for families, ensuring every detail is tailored to their unique preferences and needs. My responsibilities include: Consultation and Planning: Conduct in-depth consultations with families to understand their travel goals, budget, and interests, crafting customized itineraries that enhance their travel experience. Destination Expertise: Provide expert advice on family-friendly destinations, accommodations, and activities, drawing on extensive knowledge and firsthand experience. Logistical Coordination: Manage all aspects of travel logistics, including flights, accommodations, transportation, and activities, to ensure seamless and stress-free trips. Cost Management: Utilize industry connections to secure the best rates and exclusive perks, helping families maximize their budget while enjoying high-quality experiences. Ongoing Support: Offer continuous support throughout the planning process and during the trip, addressing any concerns and ensuring families have a memorable vacation. Marketing and Outreach: Promote services through social media and community engagement, sharing valuable travel tips and insights to inspire families to embark on new adventures. My goal is to create unforgettable memories for families by turning their travel dreams into reality!
Blowfish MalibuCustomer Service Manager
Jun. 2019 - Dec. 2023Culver City, California, United StatesEnsured that all customer service representatives consistently maintained optimal performance by verifying daily expectations and requirements. Served as the primary point of contact for Blowfish Malibu's customer service team and logistics regarding order status, inventory, challenges, receiving, returns, and special projects. Provided guidance to customer service representatives to foster effective communication and relationship-building, enhancing overall operational performance within the customer service team and across all departments at Blowfish Malibu.
Blowfish MalibuCustomer Service Representative
Jun. 2019 - Aug. 2021Culver City, California
The Club, CarmelBuying Office Manager
Jan. 2008 - Oct. 2018Carmel-By-The-Sea, CAReport directly to store owners, overseeing marketing initiatives both online and in print. Responsible for monitoring seasonal orders, including special requests and reorders. Key responsibilities include purchasing supplies, coordinating office activities, maintaining company files, and managing accounting functions such as payroll. Additionally, I support sales associates in achieving their sales goals, ensuring the overall success of the stores.
Robert Talbott Inc.Customer Service Representative
Jul. 2004 - Dec. 2007Monterey, CaliforniaCollaborated directly with Robert Talbott sales representatives and retailers to process daily orders received via phone, fax, and email. Coordinated closely with retailers and production teams to ensure timely placement and shipping of seasonal, special, and reorder items. Provided retailers with essential samples and marketing materials to effectively promote Robert Talbott merchandise, enhancing sales opportunities and strengthening client relationships.
Brighton CollectiblesSales Associate
Aug. 2001 - Oct. 2003San Francisco Bay AreaPart-time retail sales associate at the Westfield San Francisco Centre location.
Alain Pinel RealtorsRealtor
Jan. 1999 - Jan. 2001Carmel-By-The-Sea, CaliforniaSpecializing in residential home sales in Carmel, Pebble Beach, and Monterey. Former member of the Monterey County Association of Realtors, California Association of Realtors, and National Association of Realtors. Dedicated to providing exceptional service and expertise to clients in the vibrant California real estate market.
The Dovecoat and The White RabbitSales Associate
May. 1998 - Dec. 2000Carmel, California, United StatesServed as a sales associate for two family-owned retail stores: The Dovecoat, specializing in women's clothing and accessories, and The White Rabbit, dedicated to all things Alice in Wonderland. Provided exceptional customer service, cultivated client relationships, and contributed to a welcoming shopping environment in both unique retail spaces.
HandworksStore Manager
Sep. 1992 - May. 1998Carmel, California, United StatesBegan my career as a part-time sales associate at a contemporary handmade arts gallery while still in high school. Through dedication and a strong work ethic, I advanced to a full-time position, eventually becoming the assistant manager and then the store manager. In this role, I oversaw daily operations, managed inventory, and led a team to provide exceptional customer experiences. I also developed and implemented marketing strategies to enhance sales and promote local artists, fostering a vibrant community around the gallery. My journey reflects my passion for art and commitment to professional growth in a retail environment.
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