Requests
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
WalmartStock Associate
Feb. 2026Lewisburg, PA
Payne Family Holdings LLCCommercial Real Estate Owner
Feb. 2026145 N 15th St Lewisburg Pa
United Concordia DentalLead
Aug. 2022 - Feb. 2026Work from HomeAfter the promotion to lead, assigned 7 employees to work under me. From there, I will develop my leadership skills. I was then responsible for assisting in the training of new hires. I was also responsible for specific contracts that were assigned to me, where I would be the contact point for certain groups and customers. With this role at United Concordia I will further the company goals by teaching the representatives how to understand and present our products to members and dental provider office staff.
United Concordia DentalSenior Customer Service Representative
Sep. 2021 - Aug. 2022Work from HomeThis role also allowed me to specialize in a few specific skills. Handling correspondence cases in a timely manner, learning the chat feature on the company website and answering messages on that platform, and also working social media related comments. All while time managing the other tasks as normal work day as listed in previous role.
Comics Metropolis LLCRetail Associate
Feb. 2018Lewisburg, PaAssist in maintaining a well stocked, clean retail environment consisting of toys, games, novels and comic books. Part of the job responsibilities include point of sale transactions, cleaning reorganizing and restocking. Additionally answering question on products, giving recommendation on products and attending all special store events to further assist the mangers in maintaining an orderly retail floor experience
United Concordia DentalCustomer Service Representative
Jun. 2015 - Sep. 2021Williamsport, Pennsylvania, United StatesProvide high quality member and dental provider customer service: answer claim questions, claim trouble shoot, provide benefits information, navigate and instruct on use of corporate website for both member and dental office. Provide instruction on particular claims inquires, quote and calculate benefit prices, update account information and answer all available inquires in regards to dental benefits and claims. While maintaining a high level of integrity following rules and regulations in regards to privacy and information protection to the adherence of federal and state laws for HIPPA. This position required extensive use and knowledge of computer software. Microsoft office suite and all its programs and functions. As well as ICS claims software various claims and visual attachment software. Trouble shooting skills a must while doing talk and type capability maintaining a professional tone and demeanor.
Ecolab Pest EliminPest Technician
Aug. 2013 - Mar. 2015Muncy, PaProvide high quality pest elimination services to corporate customers. Based on the standards and protocols as outlined by Ecolab. A high level of integrity, customer service, and physical skills are needed to complete this kind of work. Job requires varying hours, use and responsibility to maintain employer equipment including and company paid vehicle, use of company computer equipment including cell phone. Pass background and driving checks periodically throughout the year. Ability to lift 75lbs, sit stand for long period of time, use personal protective equipment as needed, use power tools and extension ladder. Ability to work unsupervised and be self motivated.
Securitas Security Services USA, Inc.Security Officer
Feb. 2009 - Aug. 2013Muncy, PaSecurity duties include taking walking patrols around outside of facility, watch CCTV cameras, and make sure property is secured and accessed only by those to conduct business on property and in facility. Officer duties also include answering the phone, paperwork in regards to shift responsibilities, filing and organizing said paperwork, accessing email network to find out other information for current shift or upcoming events. Officers are also to show arriving visitors a safety video, have them fill out requisite paperwork, and give them proper Personal Protective Equipment (PPE) to enter facility. Calling and communicating with client contacts for visitors and finding out information on their visits and needs to be done while visiting the facility. Interpersonal communication, customer service and computer skills are a must for this position. Train all incoming officers including supervisors on all the requrements and resonsabilites for the care of site
American Customer CareCustomer Service Representative
Jan. 2006 - Feb. 2009Montoursville, PaAnswered calls from customers in regards to their account, took over the phone payments, changes to orders of merchandise, and help with various issues on account in regards to orders and payment. Required to have good computer knowledge and professional manner. Train all incoming representatives on the functions of the postion with hands on listening to calls with demonstrating written and verbally the requirements and expectations of the postion.
Intch is a Professional Networking App for the Future of WorkSee more people like Maureen on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
886126 people
22
Data Entry
15
Virtual Assistant
15
Freelancer
164907 people
15
Operations and project manager
15
Founder & Integrative Nutrition Coach @ RENEW with Caroline
16
Customer Interaction Specialist