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Work Background
Freelance | Self-EmployedIndependent AI Infrastructure & Autonomous Systems Consultant
May. 2025* Designed and implemented autonomous AI agent orchestration systems capable of planning, generating, executing, and self-correcting software workflows
• Built local secure AI execution environments using open-source LLMs including DeepSeek, Qwen, and Codestral
• Developed intelligent execution engines with automated dependency resolution and runtime recovery
• Implemented self-healing AI workflows for automated software development tasks
• Applied AI-driven automation to infrastructure and application lifecycle management use cases
• Evaluated enterprise-grade AI deployment models for secure and scalable adoption
Envoy GlobalDirector of Information Technology
Apr. 2023 - Apr. 2025Hyderabad, Telangana, India• Directed enterprise IT operations across India and U.S. HQ, aligning infrastructure and cloud strategy with business goals. • Owned Azure and AWS hybrid cloud environments, achieving 99.99% uptime and 25% cost optimization via FinOps governance. • Led a cross-functional team of 15+ engineers covering infrastructure, applications, and DevOps. Reduced attrition by 30% through mentoring and succession planning. • Integrated SaaS platforms (Jira, Monday.com, UKG, Lattice) with Okta SSO and Microsoft Entra ID, cutting access incidents by 30%. • Implemented CyberArk PAM and Zero Trust policies to strengthen compliance and reduce unauthorized access by 20%. • Established ITIL-aligned service management, SLAs, and automation improving CSAT to 99%.
FHPL - Family Health Plan Insurance TPA LimitedHead Of Information Technology
Dec. 2021 - Aug. 2022Hyderabad, Telangana, India• Defined and executed the company’s IT and cloud transformation roadmap, migrating 80% of legacy workloads to Azure/AWS. • Partnered with Finance and Ops to develop CapEx/OpEx models and IT investment frameworks. • Implemented ISO 27001 and COBIT compliance standards, improving audit scores by 40%. • Led IT operations, vendor management, and SLA governance to enhance service delivery by 35%. • Oversaw cybersecurity and data protection programs ensuring HIPAA-grade regulatory alignment.
Poonawalla FincorpGeneral Manager IT
Sep. 2014 - Nov. 2021Hyderabad Area, India• Drove multi-cloud migration (AWS, Azure, GCP), enabling 24x7 operations and saving $3M annually. • Established centralized IT Operations Center, improving uptime by 40% and customer satisfaction by 25%. • Directed a 20+ member global infra team managing networks, storage, DR/BCP, and cloud security. • Partnered with DevOps and App teams to modernize FinTech systems through automation and observability tools. • Implemented enterprise-wide DR strategy with RTO < 4 hrs and RPO < 30 mins.
Olive Data CentreAVP IT Infrastructure & Operations
Apr. 2013 - Aug. 2014Hyderabad Area, India• Directed cloud integration and hybrid data center projects, reducing cost by 50% and improving uptime by 30%. • Implemented ITIL-based service frameworks increasing resolution efficiency by 40%. • Managed vendor contracts and compliance audits ensuring SLA governance and documentation accuracy.
OlamIT Infrastructure Manager
Sep. 2011 - Mar. 2013Chennai Area, India• Oversaw design and deployment of IT infrastructure projects at Olam International, ensuring scalability and resilience.
• Facilitated seamless operations across the organization by leveraging expertise in IT infrastructure management.
• Implemented innovative solutions to optimize performance and enhance productivity within the Chennai Area, India location.
Agro Tech Foods LimitedManager Information Systems
Nov. 2010 - Aug. 2011Hyderabad Area, India• Managed information systems at Agro Tech Foods Limited, focusing on system integration, data management, and IT support services.
• Enhanced system reliability and user satisfaction through strategic planning and implementation.
• Implemented innovative solutions to streamline processes and improve overall efficiency.
DuPontSite IT Leader
Jul. 2007 - Nov. 2010Greater Hyderabad Area• Directed IT activities at the site level, ensuring alignment with corporate IT policies and standards.
• Maintained operational continuity and system integrity.
• Led a team to implement a new cybersecurity protocol, reducing security breaches by 20%.
• Streamlined IT processes, resulting in a 15% increase in efficiency.
Luminalto, Inc.Windows System Administrator
Apr. 2006 - Apr. 2007HyderabadIn my role as a Sr. Windows System Admin at NetEnrich, I oversaw server configurations, network setups, and provided technical support to ensure seamless operations. By implementing security measures and resolving system issues promptly, I contributed to maintaining system uptime and enhancing user productivity.
NetenrichSr. Windows System Admin
Apr. 2006 - Apr. 2007Hyderabad Area, IndiaIn my role as a Sr. Windows System Admin at NetEnrich, I oversaw server configurations, network setups, and provided technical support to ensure seamless operations. By implementing security measures and resolving system issues promptly, I contributed to maintaining system uptime and enhancing user productivity.
PennyWise Solutions Private LimitedSystem Administrator
Aug. 2004 - Mar. 2006Hyderabad• Managed IT systems and provided end-user support for smooth operations.
• Troubleshot technical issues to ensure efficient IT functionality.
• Maintained network infrastructure for optimal performance and security.
Pennywise Solutions Pvt LtdSystem Admin & Network Admin
Aug. 2004 - Mar. 2006Hyderabad Area, India• Managed IT systems and provided end-user support for smooth operations.
• Troubleshot technical issues to ensure efficient IT functionality.
• Maintained network infrastructure for optimal performance and security.
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