Wunmi Lawanson

Team Lead @Transport for London

Data EntrySEO SpecialistEditorContent WriterCopywritingAssistantCustomer Care SpecialistChat SupportCase ManagerChief Customer Officer (CCO)Customer ServiceCall CenterInfluencer📝 Influencer or Blogger

Have worked for Transport for London for 10+ years. Various roles within Customer Service before finally choosing the corporate life. A highly organised and detail-oriented senior administrator with extensive experience supporting high-level operations within Transpirt for London. Proven expertise in data management, attendance monitoring, and procurement processes, ensuring accuracy, efficiency, and compliance across all areas of work. Skilled in leading and supporting teams, fostering collaboration, and maintaining high performance standards in fast-paced environments. Experienced in minute taking at senior meetings including health and safety, staff health reviews and case conferences. Working with the ability to capture key decisions, actions, and strategic discussions with clarity and professionalism. A trusted point of contact for senior management, providing reliable administrative support, managing sensitive information with discretion, and contributing to the smooth running of day-to-day and strategic operations. Adept at multitasking, problem-solving, and streamlining processes to improve workflow and organisational effectiveness.

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Work Background

Project Manager

Alboss Ltd.Project Manager

May. 2022Providing leadership and championing project best practices in terms of status reporting, risk and issue management and tracking, change management and work plan execution on the Cyber security strategy implementation project.

Project Manager

Tritek Consulting LimitedProject Manager

Jan. 2021 - Apr. 2022Led a digital transformation project to integrate an AI system to the organisations platforms with a focus on managing social media activity and trends; thereby improving the organisations marketing capabilities.

Founder & Natural Cosmetic Formulator

ZeeZee FlairFounder & Natural Cosmetic Formulator

Mar. 2020London, England, United KingdomKitchen project turned business! I love what I do, and decided to turn it into a business. We wanted to share the creations with the world, one little tub at a time using only the finest in natural, vegan and cruelty free ingredients.

Junior Project Manager

Tiege ConsultJunior Project Manager

Feb. 2019 - Dec. 2020Spearheaded the implementation of several internal digital transformation projects; including the creation of a mobile App with a focus on improving the User journey and UX.

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