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Work Background
Optimera ASCustomer Service Manager
Apr. 2025Oversees the daily operations of the customer service department, leading customer service agents in successfully achieving company initiatives. Essential responsibilities include training agents, retaining customers, and coordinating with other department heads.
Rogaland Gartnerservice ASSales Manager
Jun. 2024 - Oct. 2024Greater Stavanger Region
Rogaland Gartnerservice ASProject Manager B2B
Apr. 2024 - Jul. 2024Greater Stavanger RegionResponsible for managing the production of designs, presentations, and working drawings while coordinating necessary personnel and firm resources. Maintaining relationships with clients, organizing a workflow, structuring proposals and fees and leading a team.
FPE Sontum ASRegional Sales Manager
Nov. 2023 - Mar. 2024Stavanger, Rogaland, NorwayProvides leadership to the sales team. Motivates and encourages sales team to ensure quotas are met. Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets.
FPE SontumRegional Sales Manager
Jan. 2023 - Dec. 2024
Outline DesignFounder and CEO
Oct. 2022Stavanger, Rogaland, NorwayWebsite design, design companies websites to improve user experience Handling all composition, color, illustration, typography, and branding for projects and companies. Planning site designs, functionality and navigation, along with audience funnels and data capture points. Creating homepage assets for both desktop & mobile experiences.
Outline DesignFounder
Aug. 2022 - Oct. 2022Stavanger, Rogaland fylke, NorgeConducted market research to identify customer needs and preferences. Manage and lead a team of sales and marketing professionals Create and execute marketing campaigns across various channels (e.g. social media, email, events) Analyze sales data and adjust strategies accordingly Build and maintain relationships with key clients and partners Collaborate with other departments (e.g. product development, customer service) to ensure alignment and customer satisfaction Develop and manage budgets for sales and marketing activities.
FAB GROUP ASSales & Marketing Manager
Aug. 2022 - Oct. 2022Stavanger, Rogaland fylke, Norge
FabricanSales Marketing Manager
Jan. 2022 - Dec. 2022
Shoreline WindKey Account Manager
Aug. 2021 - Aug. 2022Stavanger, Rogaland, NorwayDeveloping and maintaining strategic long-term relation with key accounts, researching key customer’s needs and wants, ensuring timely delivery of products. Met regularly with department managers to monitor and evaluate account management, discuss issues and recommend service improvements. Developed marketing strategy to offer selected programs to target markets, resulting in increased revenues. Managed and coordinated the delivery of professional services to customers.
boost.aiAI Trainer
Feb. 2019 - Aug. 2021Stavanger Area, NorwayWorked on projects with Swedish, English and Norweigan-speaking customer support chatbots. Design and test new AI systems for manufacturing and industrial applications. Program AI software to match client specifications. Work with other departments and programmers to meet deadlines. Help write manuals for AI systems.
Atea Norge ASPresale / Løsningsrådgiver Klient
Mar. 2018 - Feb. 2019Stavanger Area, Norway
Atea Norge ASAccount Manager
Jun. 2014 - Mar. 2018Stavanger Area, NorwayDevelop and maintain relationships with existing clients Identify and pursue new business opportunities Negotiate contracts and pricing with clients Monitor client accounts and ensure customer satisfaction Prepare and present reports on account performance Analyze customer data to identify trends and opportunities Develop and implement strategies to increase customer loyalty Respond to customer inquiries and complaints Coordinate with other departments to ensure customer needs are met Manage customer accounts and billing Develop and implement customer service policies and procedures
OSalgskonsulent
Oct. 2010 - Jun. 2014Stavanger Area, NorwayDrive sales through engagement of customers, suggestive selling, and sharing product knowledge. Document sales by creating or updating customer profile records.
Securitas NederlandVekter
Jun. 2008 - Jul. 2013Stavanger Area, Norway
Swedish Armed ForcesSjöbevakningsgruppbefäl
Jan. 2007 - Dec. 2008Karlskrona, Sweden
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