Southeastern Pennsylvania Transportation Authority (SEPTA)Railroad Control Center Operations
Nov. 2010 - Nov. 2022Greater Philadelphia AreaDirect and control activities of passenger rail operations consisting of dispatch, power, C&S, information management and customer service to ensure safe, prompt, and courteous service in accordance with CFR, FRA, DOT, NORAC, SEPTA Rules and special instructions. Assess train performance times and interface regularly with host railways rail traffic control centers as well as railway operating officers to ensure coordination of daily train operations and immediately respond to correct deviations to the operating plan. Ensure that incidents are properly reported and investigated with appropriate action taken to prevent recurrence. Manage unplanned and emergency service disruptions to protect the safety of the public, railroad employees and railroad property. Perform administrative tasks related to Hours of Service, hazardous materials, rule violations and other reports.