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Work Background
REFLEKS FIRE PTOTECTION SYSTEM INCORP.Director of Operations | Business & Technology Transformation
Nov. 2020İstanbul, TürkiyeLed end-to-end business and technology transformation, overseeing operations across production, delivery, and cross-functional teams. Scaled organizational processes, improved operational efficiency, and strengthened alignment between technical and business functions. Delivered measurable impact through process optimization, performance tracking, and execution discipline, supporting sustainable growth.
ProvisionDirector | FinTech & Digital Products
Mar. 2019 - Nov. 2020Led international FinTech projects, owning end-to-end project and portfolio delivery across multiple stakeholders. Managed project portfolios, including roadmap planning, delivery prioritization, and risk management across concurrent initiatives. Acted as the primary bridge between clients and delivery teams, ensuring alignment, clear communication, and senior stakeholder reporting. Ensured on-time, high-quality product delivery through structured project and portfolio management practices.
ProvisionSenior Product Manager
Nov. 2015 - Mar. 2019Teknopark İstanbulLed FinTech product initiatives across the full product lifecycle, from requirements definition to delivery within Agile environments. Owned product backlogs, roadmap alignment, and stakeholder coordination to ensure timely, high-quality releases. Worked closely with engineering, QA, and business teams to deliver scalable, compliant, and customer-focused digital products. Delivered Digital products like SoftPOS solutions (NFC-based mobile POS) and HCE-based payment platforms, working with international clients and scheme requirements. Owned certification processes (EMV, scheme & compliance), coordinating engineering, QA, and external stakeholders to secure successful approvals.
ProvisionProject Manager
Feb. 2012 - Nov. 2015İstanbul, Türkiye
ES Localization Services Jsc.Project Manager
Sep. 2008 - Jan. 2012
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