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Work Background
Port of SeattleStrategic Advisor to Commission President Toshiko Hasegawa
May. 2024Seattle, Washington, United States
Stepherson & Associates CommunicationsAssociate / Strategic Communications Program Manager
Sep. 2023 - Apr. 2024Seattle, Washington, United States• Lead communications project manager and public information officer for a portfolio of the firm’s public infrastructure and transit program clients; manage project teams of two to five in service of clients by designing comprehensive communications and public involvement programs that include stakeholder engagement strategies, copywriting for digital and print needs, coordination of virtual and in-person community meetings, community and business outreach efforts, multiagency coordination, and overall project management and project controls and budgets • Projects include City of Renton – Rainier Ave S Corridor Improvements, King County Lakeland Hills Pump Station, Puget Sound Energy Kitsap Transmission Line, City of Bellevue Sewer Utilities on-Call Major projects include: • WSDOT I-405/85th Street Interchange and Inline BRT Station Project: achievements include the coordination with multi-agency stakeholders, coordinating and facilitating two Quarterly Project Meetings garnering over 200 registrants, organizing community pop-up events as well as business and community flyering with project updates • WSDOT SR 167 Corridor Improvements Project: project coordination and management with the client, WSDOT, and over 30 city, county, and government agencies and stakeholders along the corridor; responding to public inquiries ahead of the start of construction; preparing the website and materials for the start of construction in July 2024 • SDOT RapidRide J Line: successfully coordinated the FTA Small Starts Grant Check Presentation in January 2024, coordinated over 20 community meetings and briefings, and preparing for construction start in Summer 2024
Alexander & BaldwinManager, External Affairs
May. 2022 - Aug. 2023Honolulu, Hawaii, United States• Develop and lead Hawaii's premier real estate investment trust's government and community affairs programs by implementing strategic communications and stakeholder engagement programs; support and manage the company’s corporate giving, employee match program, and employee engagement initiatives and employee resource groups • Awarded more than $1.5 million in corporate and in-kind giving to local educational institutions and community-based organizations focused on health and human services, environmental, social, and governance (ESG), and diversity, equity, and inclusion (DEI) causes; prepare and produce periodic reports via Blackbaud GIFTS • Engage internal and external stakeholders to maximize the company’s impact via the A&B Kokua Giving program (charitable giving program) by funding initiatives aligned with corporate goals set forth by the Board of Directors and senior management team, priorities include sustainability, environment, DEI, and ESG initiatives • Manage the intake, review, and processing of over 50 grant applications each quarter for the A&B Kokua Giving program; complete due diligence on non-profits, review giving history, develop meeting agendas, and giving recommendations
Hawaii Employers CouncilDirector, External Affairs
Sep. 2021 - May. 2022Honolulu, Hawaii, United States• Led the development and implementation of communications, public relations, marketing, and public affairs strategies for a human resources consultancy business association in service for 800+ member companies • As the COVID-19 resource leader, drafted over 50 memos, special manuals, and whitepapers for Hawaii employers on topics related to managing the workforce in a COVID-19 environment; organized five webinars with government, healthcare, and legal experts to provide up-to-date information on city, state, and federal issues and mandates • Provided counsel to a team of 12 labor relations and human resources consultants on legal inquiries, government compliance, legislative matters, and public policy developments
Hawaiian TelcomSr. Manager, Government and Community Affairs
Jan. 2018 - Sep. 2021Honolulu• Served as a liaison with community stakeholders and local government leaders and officials for a Hawaii-based telecommunications company; directed company’s corporate social responsibility programs, including philanthropic and charitable giving efforts as well as companywide employee giving campaigns • Launched a new employee volunteer program in 2019 by developing program structure and communications strategies; employees logged over 8,700 volunteer hours to benefit over 200 beneficiaries statewide by September 2021 • Awarded more than $2 million in corporate giving and in-kind donations to more than 175 local nonprofits and community organizations aligned with the company's focus on STEM, workforce development, and education; led employee giving campaigns totaling over $250,000 to benefit local charities and organizations • Developed and implemented strategic internal and external communications plans, including drafting over 25 news releases, 25 executive communications and speeches, and 75 employee communications • Secured passage of Act 49 in 2018 (deployment of small wireless facilities) and Act 229 in 2019 (Hawaiian Telcom's deregulation bill) by executing a comprehensive legislative advocacy program and strategic communications program with state regulators, lawmakers, community, and industry stakeholders • Served as founding co-chair of the company’s young professionals' employee resource group with over 50 employees and helped achieve Blue Zones Certification as a member of the company's wellness cohort
Pang CommunicationsAccount Supervisor
Jan. 2016 - Jan. 2018HonoluluDeveloped and managed comprehensive public and media relations efforts for clients. Clients included G70, Atlas Insurance Agency, ALTRES, Bikeshare Hawaii, Bikeshare Kona Hawaii Island, Maui Tacos, Orangetheory Fitness, Smart Yields, and Shriners Hospital. Public relations/communications efforts included successful placement in various media opportunities (e.g. Newspaper, magazines, TV/news, and radio) as well as copywriting projects, and brand and company positioning campaigns. Media highlights include launching of Bikeshare Kona Hawaii Island - Hawaii Island's first bikesharing program; launching of Biki for Bikeshare Hawaii - Honolulu's first bikesharing program; brand dominance by ALTRES; and rebranding efforts of Atlas Insurance Agency and G70 (formerly Group 70 International). Built and strengthened industry partnerships to improve product placements, amplify coverage and maximize effectiveness of marketing strategies.
Office of Councilmember Trevor Ozawa, Honolulu City CouncilSenior Advisor
Jan. 2015 - Jul. 2017HonoluluManaged media relations including fielding inquiries, requests for interviews, as well as successful placement and coverage for district and council-related news. Directed and managed constituent services and coordinated staff team in constituent casework and correspondence with constituents. Directed and managed external communications of the office including community newsletters and official correspondence. Served as lead staff member for committees, directed and managed special projects, and oversaw the development and implementation of policy and community outreach efforts.
Office of Lieutenant Governor Shan S. TsutsuiSpecial Assistant
Aug. 2013 - Dec. 2014HonoluluManaged implementation of policy and program initiatives for the Lieutenant Governor including the REACH (Resources for Enrichment, Athletics, Culture and Health) after-school initiative. Facilitated communication and relationship development between different stakeholders including community and business leaders as well as dignitaries of sister-cities and countries. Provided strategic counsel on communications, policy, and outreach efforts as Lieutenant Governor prepared for first statewide election.
Pacific Resource PartnershipCommunications Manager
May. 2012 - Aug. 2013Honolulu, HawaiiManaged external communications for PRP and various organization projects including rail advocacy and transit-oriented development developments. Developed and managed organizational and I Mua Rail (pro-rail advocacy campaign) social media campaigns, provided tactical and editorial support for copywriting projects (i.e. news releases, editorials, website content) and coordinated team of various third party consultants.
The Limtiaco CompanyCommunications Associate
Aug. 2011 - May. 2012Honolulu, HawaiiSpecialized in government relations, community outreach campaigns, and development of social media campaigns for Hawaii businesses and organizations. Prepared for public relations presentations and plans by gathering information on business objectives, business vision, brand strategy, competition and industry trends. Clients included the Hawaii Convention Center, Walk Wise Hawaii, Sunetric, Town Center of Mililani, and Turtle Bay Resort. Major projects included publicity efforts for 2011 Asia-Pacific Economic Cooperation meeting, brand positioning for Sunetric, community outreach program for Walk Wise Hawaii, and community outreach and engagement for Turtle Bay Resort's master redevelopment plans.
State Senator Brickwood GaluteriaLegislative Assistant
Nov. 2010 - Jul. 2011Coordinated constituent correspondence and casework (i.e. working with government agencies and departments to resolve issues pertaining to constituents), coordinated over $50 million in district Capital Improvement Project requests, responsible for social media efforts of the senator, and advised on advise on policy matters (introduction and tracking of legislation), and serve as support for the Committee on Hawaiian Affairs.
Front Line Leaders AcademyFellow
Jul. 2010 - Jan. 2011
Young Democrats of HawaiiPresident & State Central Committee Representative
May. 2010 - May. 2014Lead organization's unprecedented growth and expansion to establish five chapters throughout the state of Hawaii: three island-wide and two high school chapters. Oversaw the rebranding of the organization's entity, establishment of an online presence, and coordinated electoral and political initiatives.
Oahu County Democratic CommitteeChair, Vice Chair, Secretary, and Asst. Secretary
Nov. 2009 - May. 2013Recently served as the Chairperson of the Oahu County Committee of the Democratic Party of Hawaii.
Envision HawaiiChair, Vice Chair / Director
Apr. 2009 - Dec. 2012As the Chairperson of a volunteer board of directors, was responsible for the day-to-day operations of Envision Hawaii, a nonprofit organization committed to fostering social entrepreneurship in Hawaii's communities. Provided leadership in capacity building, board development, and oversaw various programs and initiatives. Also responsible for the 'revival' of the First Tuesday programs, when Envision Hawaii took it over from Community Links Hawaii.
State Senator Carol FukunagaLegislative Aide & District Liaison
Jan. 2009 - Nov. 2010Oversaw and managed various office operations including the management of a team of interns, constituent services & correspondence, and community outreach efforts. Managed constituent casework (e.g. resolving issues constituents had with government offices/departments) and served as district Capital Improvement Projects coordinator -- responsible for working with schools and their administration to identify infrastructure needs and submit CIP requests accordingly.
Friends of Mazie HironoDeputy Field Director
Jul. 2008 - Nov. 2008Responsible for implementation of campaign plan and strategy. Managed and coordinated canvasses, campaign literature drops, and phone banks to reach over 30,000 voters. Also managed a team of ten interns and coordinated with local unions and supporters for implementation of canvasses, phone banks, and sign waving events.
Hawaii Secondary Student Conference- Hawaii Department of EducationDistrict Director & Associate Program Administrator
May. 2008 - May. 2011Responsible for the coordination, management, and participation of private middle and high school students in annual state conference. Led and moderated workshops on the political process, effective lobbying, and leadership training.
Hawaii People's FundDirector & Internal Affairs Committee Chairperson
Apr. 2008 - Jan. 2011- Director, Board of Directors - Chaired the Internal Affairs Committee, responsible for internal matters (organizational governance, human relations, fiscal and budget matters)
State Representative Della Au BelattiLegislative Aide
Dec. 2007 - May. 2008Help coordinate constituent correspondences and researched and track legislation regarding renewable energy, tax incentives for alternative energy initiatives and programs, and the University of Hawaii.
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