NCS GroupDIRECTOR (Practice Lead- Devops - Automation and AIOps)
Nov. 2012SingaporeKey Highlights: Lead practice for DevOps, AIOps, and automation for ICT infrastructure across enterprise and government sectors. Architected and operationalized IaC and DevOps frameworks using Ansible, Chef, Terraform, Jira, Bitbucket, Bamboo, Nexus, GitLab, and SonarQube. Played Service Architect role in a major government program with a 25-member DevOps team. Designed and delivered over 100 automation use cases including SD-WAN, firewall rule management, server/network config, compliance, patching, and security policies. Delivered AIOps architecture, solutions, and PoVs for complex hybrid IT environments. Integrated ITSM (ServiceNow), MuleSoft, OSS/BSS, and orchestration engines with AIOps platforms. Designed eBonding microservices for B2B and B2C integrations. Contributed to enterprise architecture and technology roadmaps for key public agencies.