PTWAssistant Manager, Localisation QA
Jan. 2021 - Jun. 2022Glasgow, Scotland, United KingdomAs part of the European management team, I am responsible for the end-to-end quality of the projects delivered out of Europe (scoping, budgeting, strategy, performance management and execution of the plan). As a team we review and assess delivery and processes on an ongoing basis to ensure continual business improvement. I also manage a team of Project Managers to enable them to grow and develop. I report directly to the Senior Manager and support them with all operational issues, managing budgets, staff utilisation, etc. to ensure profitability. During my time in this role, I was the key owner of some of the process improvements within the department as well as interdepartmentally.