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Work Background
FreelanceFreelance PM/Producer
Jan. 2024Tokyo, JapanOperations Manager for inbound travel agency specializing in Mt Fuji Hikes (Seasonal: April-Nov.) Tour direction for Tokyo/Hakone one-day tours. Project management for web development (E-commerce), CGI asset production, etc. MD production of merchandise (t-shirts etc) Translation for direct marketing agency for weekly KPI checks
DesignoryProducer
Apr. 2022 - Jan. 2024CG asset production: still/video/webGL
SIMONE INCProject Manager/Web Director
Mar. 2018 - Jul. 2021TokyoConsult with potential clients to assess digital needs and create price quotations. Assign tasks and direct workflow of creative and technical output. Maintain communication among clients, design teams, technical teams, and internal management.
Rakuten Bank ltd.Creative and Web Design Director
Sep. 2015 - Jul. 2017Direct creative resources to ensure timely delivery of promotional content with strict branding and compliance regulations. Spearheading the implementation and transition to smartphone optimization newsletter transmission platform, to dramatically reduce cost per newsletter.
RakutenCommercial Banker: Operations department, Home Loan Group
Aug. 2014 - Sep. 2015Tokyo➡︎Short term assignment to Homeloan Sales team to improve the flow of Flat35 applications through the screening process. •Retrieve necessary documents from customer •File and prepare applications to be screened by the Japan Housing Finance Agency. ➡︎Main task •Primary servicing of customer inquiries concerning refinancing, prepayment, total settlement, and insurance via Salesforce or phone. •Conduct simulations for the above products and send them to respective customers. •Storing and managing customer files including contracts and personal information. •Assess incoming home loan applications. •Obtain and conduct check of customer personal credit information for loan eligibility. •Report on the daily breakdown of applications for the home loan group. •Conduct internal auditing for home loan files
RakutenOperations Division Financial Product Services Team
Oct. 2013 - Aug. 2014Managing financial products including FX, foreign deposits, structured deposits, and term deposits. Place calls and send faxes of daily remittances necessary to balance accounts. Provide evidence for loss cut procedures and other tasks.
GlossyBoxIntern
Jun. 2012 - Dec. 2012Ebisu, TokyoOrganize data collected from online surveys into brand reports for market analysis.
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