AVI-SPLProject Coordinator
Nov. 2022 - Oct. 2024Houston, Texas, United StatesAssistant Project Manager/Project Coordinator - AV Systems Integration • Oversaw the direction, coordination, implementation, execution, and completion of AV systems integration projects, ensuring alignment with time, scope, budget, quality, safety, and customer satisfaction requirements. • Identified and managed project risks, created comprehensive project schedules, and delivered regular status/progress reports. • Acquired in-depth knowledge of contract documents, including scopes, bid drawings, and specifications for assigned projects. • Managed project team resources, overseeing tasks and milestone activities, and facilitated internal and external project kick-off meetings with thorough documentation. • Maintained accurate project communication records and responded professionally to customer communications, addressing concerns promptly. • Compiled detailed job progress reports, addressing identified needs and escalating issues to Project/Office Management. • Assisted in managing equipment requests, distribution, and shipping, adhering to process requirements. • Supported Management in the change order process, ensuring compliance with AVI-SPL procedures. • Provided quality analysis reports for internal resources and subcontractors. • Ensured comprehensive creation and storage of closeout/as-built documentation for future reference. • Cultivated and maintained strong customer relationships, focusing on improving on-time delivery, quality, responsiveness, problem-solving, and service. • Participated in job reviews with Project Managers and updated and communicated project budgets and estimated time to completion. • Informed Project Managers on PO tracking, equipment, billing, new jobs, change orders, sales orders, Sub Contractor PO's, and/or RMA's. • Coordinated with AP on subcontractor invoices and contributed to achieving project results aligned with AVI-SPL Net Promoter Score goals