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Work Background
Laurentian BankProject Manager
Nov. 2024Montreal, Quebec, Canada
KPMGManager
Oct. 2021 - Jan. 2025Quebec, CanadaCanadian financial service cooperative : banking project-New target operating model and upgrade of Oracle Flexcube for core banking. Project management: • Led quality assurance for system integration testing with 43 applications, reducing defect rates and ensuring proper test execution strategies. • Managed diverse teams and projects, including data migration, functional requirements, and change management. • Established secure data flow infrastructure, ensuring efficient connectivity and integration patterns for end-to-end data flow. •Experience in financial management and forecasting for large projects: Created and maintained the project budget file for both onshore and offshore resources, including actuals, cost actuals, forecasts, Estimates at Completion (EAC), and Estimates to Complete (ETC).
SNC-LavalinInformation Technology Business Analyst
Jun. 2020 - Oct. 2021Montreal, Quebec, Canada• Led the business system team managing over 20 applications for the $6.3 billion REM project in Montreal. • Configured and deployed Monday.com for engineering work packages, cost, and revenue management. • Developed business and technical requirements, crafted change management strategy, and oversaw deployment of agile web applications. • Implemented Human Resources tools using Agilepoint to streamline and automate approval processes for recruitment and onboarding.
SNC-LavalinChange Management Specialist
Jan. 2020 - Jun. 2020Montreal, Quebec, Canada• Reviewed and proposed a new change management model for ERP deployment based on latest research. • Collaborated with Change Management Lead and project manager for communication, training, and stakeholder engagement in multiple countries. • Addressed change management issues in Peru, UAE, US, and Brazil. • Conducted a study on managing resistance to change post-ERP implementation.
Allianz nextcareBusiness Development Specialist
Jan. 2015 - Dec. 2017Lebanon• Managed a network of over 500 healthcare providers at Allianz - Nextcare, negotiating improved volume rebates and expanding the network locally and regionally. • Developed contracts, policies, and procedures to govern relationships between the insurance company, TPA, and healthcare providers. • Delivered insights to top management and addressed fraudulent activities to ensure company reputation and financial stability.
Allianz nextcareApplication Specialist
Apr. 2012 - Dec. 2015Lebanon• Launched and implemented 'Pulse-Provider Portal' for healthcare providers, facilitating patient eligibility verification and bill generation. • Conducted training sessions for users on the online system, ensuring smooth adoption and usage. • Monitored training effectiveness and project milestones, generating reports on system performance and bugs.
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