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Work Background
Asia IBSLogistics Coordinator
May. 2025 - Dec. 2025Sweden- Identified and eliminated process bottlenecks by redesigning
documentation and removing redundant steps
- Reduced inspections times by 2 hrs per inspector per assignment
- Proactively analysed shipment volume data to identify further
efficiency opportunities
- Developed multilingual friendly visual process guides, simplifying measurement procedures
- Conducted operational reporting and analytics to monitor
performance
Nacka kommunOperational Specialist
Feb. 2025 - Aug. 2025Sweden, Nacka- Supported daily activities and documented care routines
- Successfully led customer service and business operations by
building new client relationships
- Contributed to organisational workflow
- Cross culture collaboration
Seattle Fire DepartmentFirefighter
Oct. 2021 - Nov. 2022United States- Operate apparatus and utilize tools and equipment during emergency responses
- Perform fire suppression, rescue operations, and entry into burning structures
- Conduct search and rescue, fire stream management, salvage, and overhaul activities
- Provide emergency medical care, including patient assessment, trauma treatment, CPR, and defibrillation
- Respond to hazardous materials incidents at First Responder-Operations level with defensive tactics
SilveradoAssistant Administrator
Jun. 2019 - Dec. 2022United States, Seattle- Drove cross-functional change management initiatives across policy updates, workflow enhancements and payroll system overhaul.
- Recommended consolidation of 2 departments to reduce
operational costs
- Independently developed a KPI framework to measure onboarding and retention rates
- Evaluated regional salary data against internal
compensation and recommending pay adjustments
- Redesigned onboarding and training programs for employees,
reducing associated cost by ~30%
Virginia Mason Franciscan HealthAdministrative Assistant
May. 2015 - Sep. 2018United States, Seattle- Managed procurements and inventory autonomously, balancing upfront supply cost
- Built a custom Excel budget tracking tool with conditional
formatting to monitor spending
- Selected as administrative lead for a company wide Epic EMR
implementation
- Provided input on UX improvements to the system
- Enhanced process efficiency and reduced manual errors
Santa Maria ISDSTEM Tutor
Aug. 2010 - May. 2013Santa Maria, TexasTutored K-12 students in Science, Technology, Engineering, and Math (STEM) subjects, and guided them through the college and university application process. Additionally, I organized a health fair to support low-income students and their families.
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