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Work Background
BookkeepingZsuzsanna Enterprises LLC
Mar. 2023United StatesVirtual Administrative Assistant, Intuit Certified Bookkeeper, Quickbooks Online Pro Advisor With 20+ years as a Housekeeping Manager, I handled payroll, budgeting, estimates, guest coordination, and event planning. I then completed a year of hands-on QuickBooks Online training, gaining experience in reconciling, reporting, invoicing, and tracking financial progress. Now, as a Virtual Assistant & Bookkeeper, I help businesses streamline operations, stay financially organized, and free up time to focus on growth.
BookkeepingZsuzsanna Bookkeeping & Beyond (under Zsuzsanna Enterprises LLC)
Mar. 2023United StatesAs a QuickBooks Online Advanced ProAdvisor and Certified Bookkeeper, I help small businesses streamline operations, stay financially organized, and gain peace of mind with accurate bookkeeping. Key Services: Transaction categorization, expense tracking & reconciliations Invoicing, estimates & payment processing Financial reporting & project progress monitoring Virtual administrative support (email, scheduling, client follow-ups) Background:
With 20+ years as a Housekeeping Manager, I managed payroll, budgeting, estimates, vendor coordination, and guest services. That experience, combined with a year of hands-on QuickBooks Online training, built the strong organizational and financial skills I now use to support small business owners.
Windows App DeveloperPersonal Assistant
Jan. 2018Kentfield, CaliforniaProvide household operations, administrative and activities assistance Manage key priorities such as research, logistics, finance, project management and partnership relationships Exceed expectations resulting in increased responsibilities and compensation
Private HouseholdPersonal Assistant | Household Manager
Jan. 2018Kentfield, CaliforniaI manage household operations, administration, and logistics for a private residence, ensuring day-to-day activities run smoothly and efficiently. My role combines project management, finance coordination, and administrative support with a focus on reliability, discretion, and attention to detail. Key Responsibilities: Oversee household operations, vendor management, and event coordination Support financial tasks, including budgeting, payroll collaboration, and expense tracking Provide administrative assistance: scheduling, research, client communications, and document management Manage projects and logistics to support family and household priorities Skills Gained:
Organization · Confidentiality · Client Relations · Budgeting · Payroll Coordination · Vendor & Project Management · Administrative Support · Scheduling · Data Entry · Problem Solving · Communication
The Holiday ShoppeOrnament Decorator
Jan. 2012Sausalito, CaliforniaDecorate ornaments providing customized design visually aesthetic solutions
The Holiday ShoppeSales Associate
Jan. 2012Sausalito, CaliforniaLed operations, business development and customer service initiatives Advised customers on holiday product offerings applying consultative approach Managed financial transactions processing sales and handling returns Coached and mentored team members providing knowledge, resources and support Provided proactive customer service responding to clients’ needs and resolving issues
Paul and Shark YachtingSales Associate | Assistant Manger
Jan. 2010 - Jan. 2012Sausalito, CaliforniaServed an integral role leading sales and customer service initiatives
Assisted store manager oversee operations and revenue growth imperatives Advised customers on Italian sports apparel providing consultative approach Planned and implemented logistics including staffing, events, scheduling and training
Developed and maintained automated customer CRM marketing database Analyzed and presented actionable sales data driving informed decision making
Facilitated team training providing product knowledge, resources and support Exceeded 2011 $200K annual revenue goal generating $226K sales volume Earned recognition for generating highest sales volume across 5 retail stores
Hampshire County Council Adult ServicesResidential Support Officer
Jan. 2007 - Jan. 2010Winchester, Hampshire, United KingdomThe organization provides care and wellness services for adults with special needs through its adult services. Their Upton Grey Close was a 24-hour live-in care accommodation facility for 20 adults living in three houses and dealing with learning disabilities, dementia, Down’s syndrome, Asperger’s syndrome and autism. It employed 25 caregivers. • Transported charge to individual houses while keeping in contact with the on-duty shift leader.
• Delivered comprehensive support and assistance to clients in one-to-one or group situations.
• Enabled clients to develop the skills required to live independently or with minimal support.
• Aided in handling client’s medications, finances and appointments.
• Modernized clients’ daily confidential files and created and updated individual care plans and risk management plans.
• Completed general office duties, including answering confidential incoming calls, distributing mails/faxes, filing, and maintaining security and cleanliness of the premises.
Lord and Lady Ashburton KG, KCVO, DLOperations Manager
Jan. 2004 - Jan. 2010Northington, Hampshire, United KingdomOversaw daily operations of large, private, seven-bedroom aristocratic household
Planned and created meals or special events for royalty and Certified purchases monitoring expenses and administered deliveries and maintenance Ensured grounds security in owner’s absence
Directed cleaning staff members determining work schedule and evaluating performance
Mentored part-time employees leading week-long intensive training program
Recognized for managing efficient operations and delivering outstanding service
Private HouseholdCaregiver
Jan. 2003 - Jan. 2004Walter's Ash, Buckinghamshire, UKManaged disabled individual’s health and wellness needs Handled various responsibilities addressing physical and mental needs
Private HouseholdNanny
Jan. 2001 - Jan. 2003Datchet, Berkshire, United KingdomProvided household operations, administrative and activities assistance
ViessmannExecutive Administrative Assistant
Jan. 1998 - Jan. 2001HungaryAssisted Regional Manager manage operation and administrative duties Handled research, logistics, finance and customer service initiatives
privateStay-at-Home Parent | Family Manager
Larkspur, California, United StatesManaging the household and raising four children, including two with special needs. This ongoing role has strengthened my ability to balance multiple priorities while advocating, organizing, and supporting both family and professional responsibilities. Key Responsibilities: Coordinate complex schedules of medical, therapy, and school appointments Advocate for children’s educational and developmental needs, collaborating with teachers, therapists, and specialists Oversee household budgeting, planning, and organization Research solutions and resources to support family goals and special needs care Build resilience, adaptability, and strong communication while managing competing priorities Key Skills:
Organization · Advocacy · Budgeting · Scheduling · Research · Communication · Problem Solving · Multitasking · Resilience · Time Management
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