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Work Background
HiltonCluster Marketing Executive
Feb. 2026Bahrain
Hilton BahrainMarketing Executive
Dec. 2024Bahrain
Hilton BahrainMarketing Coordinator
Aug. 2023 - Sep. 2024
Hilton BahrainF&B and Marketing Coordinator
Feb. 2022 - Jul. 2023Manama, Capital Governorate, BahrainPre-Opening Team Coordinate projects and activities involving attending meetings, managing social media accounts, interacting with guests via electronic platforms, taking notes, and acting upon assigned duties to coordinate the given projects. Maintain communication with departments involved in the assigned project/activity Route incoming mail, and packages. Co-ordinates and follows up with internal departments and liaises between all the outlets and the Director of F&B Follows up on staff attendance, daily roster, and all F&B staff-related documents for the Dept Assists with internal F&B promotions and does the survey to forward the relevant information concerning the promotion Managing the social media accounts for all three outlets including Google and Tripadvisor reviews. Support the marketing leadership team through the organization and administrative support for various projects. Collaborate with marketing and F&B team to support our content marketing such as social media, assets, print ads, etc Manage other design needs such as signage, menus, and Hotel collaterals as needed.
International Trading and Investment CoOperations Supervisor
Oct. 2020 - Mar. 2022Bahrain
One Bahrain HospitalityOperations Supervisor
Aug. 2017 - Oct. 2020Bahrain
One Bahrain HospitalityExecutive Assistant
Jan. 2016 - Aug. 2017BahrainDevising and maintaining office systems, including data management and filing. Prepare confidential and sensitive documents. Coordinates office management activities. Determine matters of top priority and handle accordingly. Takes and transcribes dictation. Plans events and volunteer activities. Maintain office procedures. Coordinate travel arrangements; prepares itineraries; prepares, compiles and maintains travel vouchers and records.
Operate office equipment, such as photocopy machine and scanner. Coordinate committees and task forces. Relay directives, instructions and assignment to executives. Receive and relay telephone messages. Direct the general public to the appropriate staff member. Maintain hard copy and electronic filing system. Prepare Attendance Sheets for Staff.
Bluefield BurgerWaitress
Apr. 2015 - Jan. 2016BahrainTaking orders and serve food and beverages to patrons at tables in dining.
Sending of weekly and monthly Inventory Reports.
Preparing Daily Briefing topics and Monitoring of attendance
Firstsource Solutions Limited PhilippinesBusiness Trainer
Dec. 2013 - Mar. 2015الفلبينAttending call calibrations with Operations and quality for alignment of process knowledge with Training team Subject Matter Expert for Complaints and Regulatory Compliance – Frontline Telephony.
Responsible for OJT performance as per BAU Metrics – AHT, QUALITY and Regulatory Compliance
Firstsource Solutions Ltd. PhilippinesTelephony Advisor
May. 2012 - Dec. 2013الفلبينHandling customer’s queries and requests for changes in account.
Handling customer’s concerns and complaints
Team's POC and cascading updates to teammates
Customer Management and Liaising with various departments for Business-to-Business calls.
Jollibee GroupCashier
Nov. 2011 - Mar. 2012الفلبينCashier.
Customer Service Crew
Event Hostess
McDonald'sSenior Local Store Marketing Representative
Mar. 2011 - Sep. 2011الفلبينManaging additional sales for events – Birthday parties, Tenants, Fun days and Kiddie Crew for summer events.
Customer’s concerns/complaints handling.
Inventory Report and Monthly Sales Report of Marketing Team.
Training New Hires
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