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Work Background
Wragby Business Solutions & Technologies LimitedRegional Sales Manager
Apr. 2025Nairobi County, Kenya• Develop and execute sales strategies to achieve targets in East and Central Africa. • Spearhead Wragby’s market entry, establishing brand credibility and expanding client base. • Recruit and train a high-performing sales team, enhancing overall productivity and performance.
FITTSEnterprise Sales Lead
Feb. 2022Nairobi, Kenya
SynturaEnterprise Sales and Partnerships Manager - AWS & Microsoft
Feb. 2022 - Jul. 2025Nairobi, KenyaKey focus on selling Microsoft security spectrum and cloud migrations for enterprise clients.
Responsibilities:
-Worked closely with sales, pre sales and technical team to manage sales lifecycle. -Listened carefully to SMC and Enterprise customers' needs and recommended best-in-class Microsoft and AWS solutions.
-Working closely with vendors - Microsoft and AWS as key partner for specific solution selling
on Enterprise accounts and SMC accounts. -Cross-selling additional products and services - cloud firewalls on the cloud
Resolved problems with high-profile customers to maintain relationships and increase the return customer base.
Key Achievement: Closed $1.5m Microsoft 365 E5 license, deployment, and managed services for a 2k+ user account.
Ajua™Commercial Team Lead
Jun. 2021 - Jun. 2022Communicated with team members on job functions, responsibilities and financial goals. Drove team and company profits by developing and strengthening relationships with industry partners and potential clients. Led solution selling strategy initiatives to maximize sales of Ajua 360 and Janja (Intelligent Whatsapp) Resolved problems with high-profile customers to maintain relationships and increase return customer base. Implemented systems and procedures to increase sales. Communicated progress of monthly and quarterly initiatives to internal and external sales teams. Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives. Achieved sales goals and service targets by cultivating and securing new customer relationships.Increased profits through providing excellent customer service, following established guidelines and auditing sales reports. Prepared and implemented strategic growth plans for territory based on company goals and expectations. Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth. Maintained up-to-date knowledge of competitor products and pricing in market served. Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems. Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers. Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience. Increased monthly gross sales and exceeded goals for sales, revenue and profit margins.
Ajua™Commercial Sales Team Lead - StartUp
Jun. 2021 - Jun. 2022Led solution-selling strategy initiatives to maximize sales of Ajua 360
and Janja (Intelligent Whatsapp)
Responsibilities:
- Resolved problems with high-profile customers to maintain relationships and increase the return customer base.
-Implemented systems and procedures to increase sales.
-Communicated progress of monthly and quarterly initiatives to key stakeholders.
-Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
-Achieved sales goals and service targets by cultivating and securing
new customer relationships.
-Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
-Prepared and implemented strategic growth plans for territory based on company goals and expectations.
-Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
-Maintained up-to-date knowledge of competitor products and pricing in market served.
-Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Key achievements:
Achieved targets of $1m+
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Increased monthly gross sales and exceeded goals for sales, revenue, and profit margins.
First DistributionBusiness Development Manager- Cloud, East Africa
Mar. 2020 - Mar. 2021Responsible for Cloud SME and Enterprise Business in East Africa(Kenya, Uganda, Ethiopia, Tanzania, Rwanda) Products: Microsoft, AWS, Veeam and VMWare Create and implement customer acquisition strategies through sales of business development initiatives in the East Africa market Participate in developing go to market plan for the company's products Ensure retention and growth of existing revenue streams Following up new business opportunities and setting up meetings Planning and preparing presentations Communicating new product developments to prospective clients Providing management with feedback
First DistributionStrategic Alliance and Partner Channel Manager - Africa
Mar. 2020 - Mar. 2021Responsible for Cloud business development and partner enablement in East Africa (Kenya, Uganda, Ethiopia, Tanzania, Rwanda) Managed 20+ transacting cloud partners on Microsoft, AWS, and VMWare Key wins:
- Converted $500K Enterprise Agreement from direct to indirect channel
- Closed $3.5M+ in cloud sales with various partners - Led strategic direction for Microsoft and AWS in multi-cluster countries
- onboarded and scaled Telco partners Safaricom and MTN.
- Conducted partner workshops on technical solution upsell opportunities
- Participate in developing a go-to-market plan for the vendors
- Ensure retention and growth of existing revenue streams
Dimension DataSales Specialist & Account Manager, End User Computing
Apr. 2019 - Mar. 2020KenyaResponsible for generating leads and revenue through existing and new opportunities with a key focus on end user computing solutions. (Microsoft product portfolio with key focus on 0365, M365, Dynamics 365, Azure: Mimecast, Nintex) Duties include: Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Negotiate contracts and close agreements to maximize profits Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful delivery of our solutions according to customer needs and objectives Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Develop new business with existing clients and/or identify areas of improvement to meet sales quotas Forecast and track key account metrics (quarterly sales results and annual forecasts) Prepare reports on account status Collaborate with sales team to identify and grow opportunities within territory Assist with challenging client requests or issue escalations as needed Update Salesforce and ensure standard processes during all sales stages are followed. Manage vendor relations and ensure target numbers are met for each product
Dimension Data Middle East and AfricaSales Specialist & Account Manager, Cloud
Apr. 2019 - Mar. 2020KenyaResponsible for generating leads and revenue through existing and new opportunities with a key focus on end user computing solutions. (Microsoft product portfolio with key focus on 0365, M365, Dynamics 365, Azure: Mimecast, Nintex) Duties include:
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed
Update Salesforce and ensure standard processes during all sales stages are followed.
Manage vendor relations and ensure target numbers are met for each product Key achievements: Managed strategic enterprise accounts across a 5-country region.
Results:
- Closed multiple $1M Microsoft Enterprise Agreement renewals with the EUC team.
- Secured multi-year Microsoft and AWS contracts with the public/private sector with the sales team.
- Drove end-to-end solution sales leveraging a full-service portfolio
CloudHop.itBusiness Manager Sales
Feb. 2016 - Mar. 2019NairobiResponsible for generating leads and revenue through existing and new opportunities, and fostering business relationships by leveraging cloud solutions covering EMEA region. Product range includes: Document Management System: Box; Mail: Google and Microsoft; Mail Security: Mimecast; CRM solutions: Salesforce, Zendesk, FreshSales; Distaster Recovery as a Service: Infrascale; Cloud Back Up and Archiving, Amazon Web Services & Microsoft Azure and Communication & Engagement solution, Actimo. Key achievements:
Implemented bi-monthly meetings with other department heads to discuss goals, updates, and
challenges, increasing productivity within the organization.
• Reimagined business development strategy to include a 30% increase in sales force and support
team.
• Grew CloudHop’s customer base by 60% between the year 2017-2018.
• Achieved the highest quarterly achievements in the company 2018 Q1 & Q4.
• Maintained a customer retention rate of 98% YOY from 2016-present by liaising with support
team to ensure issues raised are resolved and deployments run smoothly.
• Managed and retained partnership with vendors under the CloudHop product portfolio.
• Grew the company’s market share by 30% based on the past and current CloudHop product
portfolio.
• Organised profitable email market campaigns and events by bringing awareness of the cloud
technology and the solutions needed to improve business.
CloudHop.itE-learning Assistant
Mar. 2015 - Jan. 2016NairobiResponsible for marketing e-learning in education institutions and conducting trainings. Key products: Blackboard and Turnitin Duties included:
Developed marketing strategies for introducing e-learning to various educational institutions.
Conducted product training on Turnitin in: Makerere University (Uganda),Open University of Tanzania
Mzumbe University (Tanzania) and St. Mary’s School (Kenya).
Engaged in direct selling of cloud solutions, Turnitin and Blackboard during Q4 2015.
Kabarak University OnlineBlackboard Champion & Team Lead Work Study KABUO
Jun. 2014 - Dec. 2014NakuruResponsible for leading a team of students through the implementation process of Kabarak University Online (KABUO).
Assisted in the launch of Kabarak University Online opened by H.E. Hon. Uhuru Kenyatta
Conducted trainings on Blackboard for administrators, instructors and students.
Assisted instructors in creating online courses and uploading course content on Blackboard.
Customized Blackboard to fit KABUO’s branding and identity.
Organized internal marketing campaigns to drive up usage on Blackboard.
Provided technical support to Blackboard users.
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