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Work Background
Smile From The Inside, Inc.Intuitive Business Coach & Consultant to LGBTQ+ CEOs, Executives, and Influencers
Jan. 2019Greater Los Angeles AreaBook A Strategy Session Here: https://squ.re/32Dvxjr I help CEOs, Leaders, Elected/Government Officials, Prime Ministers build a better future for their Organizations, Executive Teams, Constituents, AND their families and friends. Together, We reframe the past, embrace their present, and build better legacies.
PeoplescapeHuman Resources Advisor
Jul. 2015 - Jan. 2024Los Angeles Metropolitan Area
Spin MasterDirector of Human Resources, U.S. and Mexico
Jul. 2015 - Aug. 2017Los Angeles, CAMergers & Acquisitions
• Lead integrative and implementation specialist for all matters M&A in the United States
Recruitment, Talent Acquisition, and On-Boarding
• Facilitate and direct all full cycle Recruitment and Selection process for all US and Mexico open roles
• Responsible for continuous improvement of Employee Experience through On-boarding process, Orientation, and First 30 days
Work & Job Design
• Responsible for all HR systems & Audits, Benefits & Payroll Administration, Off-Boarding, Merit increases, Bonus Exercises, Compensation, Analysis, Handbooks, and Policy Administration
• Supervise a team comprised of Payroll & Benefits Specialist, HR Generalist, and a Talent Acquisition Manager
Training & Development
• Create, plan and execute organization development initiatives as needed by Global Business Units or Centers of Excellence departments, such as organization design, employee engagement, change management, and employee development
Employee Rewards & Engagement
• Liaise with benefits brokerage firm to better service our employee workforce with comprehensive and competitive medical, dental, vision, and life benefits as well as best in class / techy ancillary benefits
• Run the “Social Committee” to improve talent attraction, employee acknowledgement and recognition awards, social responsibility, more creative solutions to daily and modern-day employee challenges, to boost employee retention, and to enhance and create unique and one-of-a-kind employee experiences
Key Results Accomplished:
• Successfully hired and on-boarded over 150 candidates and counting since August of 2015
• To date, spearheaded two successful HR/HR systems/Benefits integrations of over $200MM worth in acquisitions since August of 2015: Cardinal Games (NY) & Toca Boca Group (EU, SF, and NY)
• Organize/Emcee the LA Monthly Meeting where employees come together to learn company updates, preview new products, introduce new hires, and listen to inspirational words of wisdom.
theAudienceSenior Director Human Resources
May. 2014 - Jul. 2015Los Angeles, CA• Member of the Senior Management operations team; manage team of three direct reports
• Coach and advise senior executives on a multitude of situations, including employee relations’ issues, manager training, and employee development
• Develop Employee Guidebook, HR Policies, and Procedural handbooks
• Oversee all efforts surrounding Payroll, Benefits, Talent Acquisition, Compensation, Reporting, and On-Boarding
• Provide strategic HR leadership to CFO and CEO on short-term and long-term planning, objectives, and initiatives
• Conceived and implemented new Recruitment, Selection, and On-Boarding process to enhance overall on- boarding procedures and experience for incoming applicants and new hires
• Improve talent morale, feedback, and development by successfully creating a quarterly performance check- in/review process similar to Adobe’s 2013 model
• Worked closely with HR counterpart in U.K. to improve HR Processes, Benefits, and well-being for EEs in the UK
Smile From The Inside, Inc.Speaker | HR Advisor | Executive Coach | CEO
Nov. 2010Greater Los Angeles AreaTSC, IMMERSIVE, HEALTH-ADE, KORN/FERRY INTERNATIONAL, DECURION/ARCLIGHT, SONIFI/LODGENET INTERACTIVE, NOT IMPOSSIBLE, VERENGO SOLAR, THE GUITAR CENTER, BULLSEYE, BRAVEDOG, HROIC • Led HR Operations Management including organizational charts, change management initiatives, onboarding/offboarding, workflow mapping processes, policies and procedures, benefits administration clean up, employment contracts, employee manuals/handbooks, HR forms, and reporting analytics
• Strategized and implemented workflow process mapping for all HR/Payroll functions
• Mergers and Acquisitions specialist, executive and strategic coaching and restructuring
• Prepared and distributed reports to Executive Management including open headcount, employee directories, organizational charts management, life insurance, benefits, 401k, and SOX new hires
• Managed various projects for selection of Applicant Tracking Systems, HR Information Systems, time and attendance systems, SAP technology upgrades, and ADP Payroll technology
• As an Operations Consultant, responsible for daily operations including budgets, demand planning, inventory management, forecasts, P&L, workflow, facility management, and workforce effectiveness
• Served as client services manager lead for all (5) distribution/fulfillment centers and all vendors
• Directed a team of 10 for all Freight and LTL Shipments, FedEx accounts, Customer Service, and Reverse logistics, and operational/logistics accounting aspects Certified Empowerment Coach (May 2005 - Present)
Wonderful CitrusDirector of HR / Resource Planning
Jan. 2009 - Jan. 2011Los Angeles, CA and Mexico• Supervised directly a team of 13 and in-directly 75+ employees
• Proactively handled all aspects of HR and Payroll related duties, HRIS, employee relations, full-cycle recruiting, compensation, benefits, strategy, policies, including Corporate Giving • Change Management - maximize HR/Payroll performance by conducting evaluations, providing expert recommendations on strategic training/professional development solutions, and identifying and promoting talent • Culture strategy leader – after acquisition, over 18 months, motivated, cultivated, and built team confidence holding quarterly company-wide meetings while encouraging monthly ones
• Responsible for the strategy, implementation, and execution of HR Operations/Systems in order to leverage technology and utilize best practices to improve overall HR efficiency
• Supervised construction-related activities, including developing and allocating budgets and forecasts, supervising security personnel, and tracking Safety and Transportation Logistics for Americans/Guests (while in Mexico)
• Liaised and translated for President in all legal processes, farming procedures, importation/exportation logistics, and ad hoc services
Live Nation EntertainmentGlobal HR Business Analyst - Operations
Aug. 2007 - Jan. 2009Beverly Hills, CA• Productively created, maintained, and distributed HR/HRIS reporting for executive management team
• Successfully planned and coordinated workflow, defined staffing requirements and assigned projects to optimize utilization of human capital and operational resources
• Organized the design, development and integration of a recruitment system from inception through completion, including concept, implementation and functional improvements that currently maintains 10,000 applicants
• Spearheaded all phases in the development and implementation of HR operational procedures including employee contract management for the entire HR Department
• Improved operational efficiency by leading the design and execution of new workflow procedures for HR operations within corporate planning, corporate finance and payroll
• Managed and monitored the global merit increase processes and global bonus processing in compliance with Sarbanes-Oxley regulations
• Liaised between the EVP HR and CEO to develop and integrate strategic plans, global forecasts, budgetary planning, and key staffing/recruitment initiatives
• Integral to HR Team and team building wide after House Of Blues acquisition
PromaxAssistant Manager, HR & Administration
Dec. 2005 - Jul. 2007West Hollywood, CA• Assisted Accounting Department with HR onboarding and offboarding, time and attendance data entry, benefits administration set up, and Payroll • Strategically planned and drove projects to ensure on-time, budget-compliant delivery while maintaining high quality standards in the development and organization of internal procedures for HR, AP/AR, P&L, and Payroll
• Contributed to the creation and integration of all traffic flow for the largest conferences with 3000+ attendees (NYC, San Fran, & Buenos Aires)
• Maintained full accountability for overseeing conference planning, special events, and coordination of travel logistics for VIPs, speakers, and staff for all conferences
• Served as the Chief of Logistics & Resolutions and chief Spanish liaison for all events
RMG Investigations, Inc.Liability Claims Examiner
Oct. 2001 - Dec. 2005Greater New York City Area• Earned various key distinctions, including the Top Performer of Annual Billable Revenue and Lead examiner for Avis’ Northeast No-Fault Insurance Division
• Supervised the successful resolution of more than 750 cases including medical records and billing review, exposure assessment and liability determination • Performed comprehensive research and analysis to complex matters requiring in-depth investigations to determine liability, exposure, and damages
• Reviewed and evaluated findings from investigations and utilized information to work with adjusters and defense counsel to negotiate settlements with more than 200 claimants
• Completed and submitted appropriate forms in accordance with New York State No-Fault Insurance Division
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