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Work Background
AIY Expert SolutionsWeb Developer
Feb. 2018Tripoli, Lebanon- Working as a front-end on a desktop software application based on Electron using Node.JS and Angular - Worked as a front-end software developer using Python-PYQT5 - Worked as a front-end web developer on a website development project
AIY Expert SolutionsSoftware Quality Assurance
May. 2017 - Feb. 2018Tripoli, Lebanon• Reporting software bugs using Atlassian Jira and Bitbucket • Testing different software features • Creating well-structured test cases • Perform thorough regression testing when bugs are resolved • Monitoring HTTP(s) traffic through Fiddler
Beirut Arab UniversityTeaching Assistant
Feb. 2017 - May. 2017Tripoli District, LebanonTeaching Digital Signal Processing laboratory for third year telecommunications engineering students.
AIY Expert SolutionsCustomer Support Engineer
Dec. 2016 - Jul. 2017Tripoli, Lebanon• Contacting and replying to customers’ tickets through Zendesk • Writing and creating software tutorials (written and video tutorials using Camtasia Studio) • Technically supporting customers through Team-viewer • Training new customer support agents
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