Regina Jimenez

Restaurant Consultant

Office AssistantAssistantCustomer Care SpecialistClient Relations SpecialistHelp Desk SupportCustomer Service

Results-driven hospitality professional with 3+ years of experience in customer service, event coordination, and restaurant operations. Successfully managed events of up to 100+ guests, ensuring seamless execution and high client satisfaction. Skilled in client relations and virtual support, with proven ability to handle high-volume service environments. Experienced in menu engineering and cost control, contributing to optimized pricing strategies and improved profitability, as well as managing wedding budgets with strong attention to detail and efficiency.

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Work Background

Crew Person

Princess CruisesCrew Person

May. 2025 - Dec. 2025

Consultor de restaurante

Los Picos de Europa RestauranteConsultor de restaurante

Apr. 2024 - Apr. 2025Ciudad de México, MéxicoElaboración de presupuestos, control de costos y mejoras en la carta, creando una ingeniería de menú basada en análisis de rentabilidad, logrando una disminución del 10% en los costos en tres meses, optimizando los recursos y mejorando la eficiencia operativa.

Trainee en grupos y bodas

Dreams Sands Cancun Resort & SpaTrainee en grupos y bodas

May. 2021 - Sep. 2021Cancún, Quintana Roo, MéxicoCoordiné exitosamente bodas desde la cotización hasta la ejecución, asegurando una comunicación fluida entre los clientes, el personal de cocina y los encargados de servicio. Cada evento recibió reseñas altamente satisfactorias, lo que refleja una coordinación y ejecución efectivas.

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Hyatt RegencyFront Desk Agent

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Bilingual Luxury Sector Specialist with 4+ Years Experience

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