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Work Background
Manager
Wink eyewearManager
May. 2024St Joseph, Missouri, United StatesServe as manager and optician for small local business focused on prescription eyewear sales and independent eyewear brands.
Founder
Manic SnailFounder
Jan. 2018Establish and maintain a beloved local brand, Manic Snail, greeting card and gift shop Utilize marketing strategies to stay relevant in an ever-changing local marketplace Wholesale product development; servicing wholesale customers in 12 states and counting. Small-business operations including finances, marketing, buying, planning, and coordinating/hosting community events
Owner / Manager
Manic SnailOwner / Manager
Sep. 2017St. Joseph, Missouri Area
Organizational Development Coordinator
City of St. JosephOrganizational Development Coordinator
Jan. 2016 - Jan. 2017St. Joseph, Missouri AreaFacilitates and coordinates development opportunities for the entire organization, identifying educational needs in the areas of risk, compliance, technology, and leadership development. Designs classroom, elearning, and blended training solutions that address all four levels of Kirkpatrick's four levels o training evaluation. Meets targeted business outcomes through focused training solutions and custom training support packages.
Freelance Instructional Designer
LRNFreelance Instructional Designer
Jan. 2014 - Nov. 2016Work with a team to design and develop interactive e-learning courses, including custom work for third-party clients.
Instructional Designer
LRNInstructional Designer
Jan. 2014 - Jan. 2016Collaborate with design team to re-imagine existing CBT course library used by LRN clients, worldwide. Evaluate existing content, identify /clarify learning objectives, and devise new approaches for learner engagement and information retention.
SharePoint Designer / Technical Writer
MonsantoSharePoint Designer / Technical Writer
Nov. 2012 - May. 2014Saint Louis, MOConsultant and site designer for a global HR portal that reaches thousands of users, worldwide. Designs and builds web pages in SharePoint 2010 portal, implements and monitors site and content security, and assists with global portal testing. Conducts needs interviews and reviews content to ensure a consistent voice/tone and accuracy. Provides technical writing services: technical articles, reports, brochures, and training manuals. Relies on SME consult, industry standards, and personal experience to plan and accomplish goals. FT Tele-commute June 2013-May 2014.
Instructor - eLearning Evaluation and Assessment
University of California, Irvine ExtensionInstructor - eLearning Evaluation and Assessment
Aug. 2012 - Jun. 2019Online instructor for course offering, E-Learning Evaluation and Assessment, a requirement for the Instructional Design Certificate Program at UCI-Extension. Develops curriculum and facilitates course for which learning objectives include: creating a four-level evaluation plan based on Kirkpatrick’s four levels of evaluation, conducting a job/task analysis, applying principles of criterion-referenced test development (CRTD), analyzing ROI related to training and evaluation.
Online Instructor
Universtiy of California-Irvine, ExtensionOnline Instructor
Jan. 2012 - Jan. 2019Online instructor for course offering, E-Learning Evaluation and Assessment, a requirement for the Instructional Design Certificate Program at UCI-Extension. Develop curriculum and facilitate certification course for 10-30 students at a time
E-Learning Coordinator
The Nebraska Medical CenterE-Learning Coordinator
Nov. 2009 - Nov. 2012Omaha, NebraskaProvided e-learning development services, project management and LMS support for the learning technology strategies of a 10,000+ learner medical enterprise. Effectively served as the sole instructional designer and developer of CBT courses, and blended learning programs within the enterprise. Grew the demand for, and satisfaction with, the use of e-learning to meet business goals. Interfaced with all levels of management, including executive and physician leadership. Facilitated e-learning development workshops for SMEs interested in developing their own content. Designed processes and customized data workflows between systems to promote effective LMS utilization and meet enterprise goals and objectives. Maintained professional competence and high ethical standards to reinforce stakeholder confidence and trust. FT Tele-commute June-November 2012.
Education Coordinator
The Nebraska Medical CenterEducation Coordinator
Jan. 2008 - Jan. 2012E-learning developer, project manager and LMS administrator for a medical enterprise with 10,000+ staff. Served as the sole instructional designer--CBT courses, and blended learning programs--within the enterprise. Facilitated e-learning development workshops for SMEs. Facilitated effective LMS utilization for the enterprise. FT Tele-commute June - November 2012.
Training / Information Specialist
The Nebraska Medical CenterTraining / Information Specialist
Jan. 2008 - Nov. 2009Omaha, NebraskaCoordinated training efforts related to patient registration for an organization of over 5,000 employees. Designed training plans and job aids. Worked with hundreds of staff in over 30 clinics to coordinate training for new and existing applications and ACCESS registration processes.
Documentation and Education Specialist
Terra Scan, IncDocumentation and Education Specialist
Jun. 2007 - Jan. 2008Refined technical writing skills by developing hundreds of end-user training manuals for applications that served county treasurers and assessors across the nation. Provided internal and external application training, and served as an on-site trainer and company representative on business trips.
ED Registrar
Saint Elizabeth Regional Medical CenterED Registrar
Jun. 2005 - Jun. 2007Received and registered all incoming patients to the emergency room. Entered patient demographics and insurance, and performed data entry of hospital charges into computer system during down time.
Patient Scheduler
Holy Family Medical SpecialtiesPatient Scheduler
May. 2004 - Jun. 2005Scheduled patients for family medical practice with five physicians. Took messages for medical staff and performed basic medical records duties.

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