CGIHelp Desk
Jan. 2004 - Aug. 2009● Assigned to Marine Corps Recruiting Command. Managed more than 5,000 users in Active Directory.
● Utilized Blackberry Enterprise Service; managed more than 600 blackberry devices.
● Scheduled and maintained MCU 200 Bridge and several desktop and stand alone end units.
● Served as tech rep to troubleshoot and resolve end user problems. Created and managed user email accounts.
● Utilize OCONUS and FDCC work on Vista platform to create image for 3,000 remote tablets.