Sisley ParisRepresentative
Feb. 2011 - Mar. 2014chicago- Provide guests with the highest standards of beauty care and attention. - Providing cutting edge treatments & excellent customer care to clients. - Giving aftercare advice on treatments and skincare matters. - Selling beauty care products at every - Handling customer comments and complaints in a professional manner. - Resourceful in providing and maintaining the highest standards of esthetics - Knowledgeable in providing facial treatments and recommendations for home care - Creating a feeling of rest and relaxation for clients, resulting in high customer retention and increased treatment and strong business and administration skills - Responsible for customer service and inventory management - Responsible for sales, goals, customer consultation, service and product knowledge. - Following up with customers for replenishment. - Growing and maintained clientele 7/10 – 2/12 Lancome Cosmetics at Saks Fifth Avenue
Cosmetic Counter Manager
•Developed and implemented sales plans.
• Customer consultation.
• Visual merchandising at counter.
• Booking appointments.
• Follow up with customers for replenishment.
• Monthly RTV’S and damages.
• Executed floor merchandise moves.
• Grew and maintained clientele. 6/09 –07/10 Lancome Cosmetics
Pro – Team Freelance Artist
• Responsible for sales, goals, make-up application, customer consultation, service and product knowledge. 7/07 – 6/10 NV LOUNGE
Office Manager
• Responsible for inventory control, scheduling, daily deposits.
• Successfully handled variety of customer service tasks and responsibilities.
• Responsible for target marketing, special events planning and supervision.
• Grew Clientele, resolved issues.
• Hiring, coached and trained employees