Grand Square MallHuman Resources Operations Manager
Jun. 2019 - Sep. 2019•Improve profit and attain sales target of the supermarket •Deal with all complaints, queries, and other related customer service issues •Recruit and interview new staff for the supermarket •Organize training, orientation, and supervise all departmental managers •Organize holidays promo sales •Oversee receiving orders and stock control •Assign and schedule tasks for specific employees and also follow up on the results they generate •Complete all the operational requirements of the store •Appraise, monitor, and plan tasks to be given to individual staff members •Discipline, counsel, and coach employees to maintain positive result generation