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Work Background
Central Washington UniversityAdjunct Professor
Aug. 2023Ellensburg, Washington, United StatesAdjunct Professor for the Information Technology Administrative Management Program.
Washington Army National GuardFirst Sergeant - Retired
Jun. 2023 - Dec. 2024Tacoma, Washington, United States
Expedia GroupTechnical Program Manager - Planning and Product Operations
Jul. 2022 - Jan. 2026Seattle, WA
Washington Army National GuardAviation Battalion Senior Operations Manager
Jul. 2022 - Feb. 2023JBLM, WAServes as the Operations NCOIC of an Aviation Battalion; provides technical and doctrinal advice to the S3 and commander; assists the Battle Captain with rehearsals and execution of actual battle drills; Assist and supervises the Plans NCOs in the MDMP; prepares the TOC for orders, drills, briefs, and rehearsals; receives and appropriately handles and distributes FRAGOs, Red Cross messages and Serious Incident Reports (SIRs); supervises and ensures the commanders update briefing (BUB) is rehearsed and allocates time to brief the commander(s) and staff.
ExpediaTechnical Program Manager III - Planning and Product Operations
Jul. 2022Seattle, Washington, United States
AmazonRisk Manager - Counterfeit Crimes Unit
Mar. 2022 - Jul. 2022Seattle, Washington, United StatesLead worldwide investigations of bad actors involved in counterfeit crimes and reviews abuse. Deeply involved in working with legal and business teams to bring litigation and enforcement against bad actors worldwide through criminal, civil, and internal enforcement. Leading the development of SOPs for this genre of work.
Monolith Productions (WB Games)Independent Consultant
Nov. 2021 - Feb. 2025Kirkland, Washington, United StatesMOCAP Actor | Military and CQB consultant
AmazonRisk Manager - Selling Partner Abuse
Oct. 2021 - Mar. 2022Seattle, Washington, United StatesLed proactive root cause investigations on worldwide brands to reduce seller and buyer pain points. Worked with cross functional teams to enable a more streamlined and successful experience for buyers and sellers. Initiated global programs to enable better analysis and investigations into selling partner issues.
Pierce County Sheriffs DepartmentDetective
Jul. 2021 - Oct. 2021Puyallup, Washington, United StatesResponsible for complex and in-depth investigations as a member of the Special Investigations Unit. Concentrating on human trafficking and VICE related investigations, to include cyber-related crimes.
Pierce CountyTask Force Officer
Jul. 2020 - Jul. 2021Puyallup, Washington, United StatesFunction as a Federal Task Force Officer with the US Marshals Service, administering in-depth investigations on a global scale, including identifying, containing, and resolving time sensitive and high impact situations. Liaison with Governments across the globe. Located and cleared over 300 violent felonies and over 120 unlawful firearms from the community.
Pierce CountyDeputy Sheriff
Oct. 2017 - Jul. 2020Tacoma, Washington, United StatesProven performance in high stakes crises that require effective and efficient management quickly. Produced department SWAT standard operating procedures, bringing the department in line with national standards.
Maintain accurate and complete records of investigations and investigative reports. Develop and demonstrate internal and external investigative skills such as; interviewing, evidence gathering, maintaining evidence chain of custody, and observational skills
City of PuyallupPolice Officer
Dec. 2012 - Oct. 2017Puyallup, Washington, United StatesCoordinated regional efforts to save lives though cooperative engagement with community organizations and citizens. Worked with local shareholders to understand needs and implemented effective changes.
Continuously open to working non-standard hours (nights and weekends) to provide on call support for high severity events. Led the development and implementation of a driving training program covering over 200 Officers with zero incidents.
Yakima Police DepartmentPolice Officer
Jul. 2010 - Dec. 2012Yakima, Washington, United StatesLearned the importance of community engagement to help mitigate a massive gang violence problem. Working in partnership with City teams to reduce crime and improve quality of life. Expertise in tracking and documenting incidents from initial detection through final resolution.
Washington Army National GuardSenior Psychological Operations Program Manager
Apr. 2004 - Jun. 2023Tacoma, Washington, United StatesProvide expertise in Psychological Operations (PSYOP) and Information Operations. Work as the lead PSYOP subject matter expert and advise decision makers on human behavior during planning.
Develop, plan, implement, and evaluate complex programs while analyzing success through quantitative and qualitative means. Complete lifecycle experience spanning over 20 programs. Manage and lead crisis response, analyze situations from various sources determining possible root causes.
Advise on and demonstrate best practices for managing, coaching, mentoring, and developing mid-level managers to further their personal and professional growth. Managing organizations of 6-30 members, from strategic design to service design. Expert in cultural and behavioral markers. Able to analyze and develop behavior-based conclusions for decision-makers. Travel and excel during numerous multi-national crises training exercises throughout Asia to include; Thailand, Japan, Korea, Philippines, and Singapore. Working with over 19 countries.
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