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Work Background
CEO
Embrace Home Care + Health ServicesCEO
May. 2019Newton, Massachusetts, United StatesPresident and Executive Director in charge of a full service Private Duty Home Care Agency And Home and Community Based Services (HCBS) provider serving the Greater Boston Area, including Norfolk, Suffolk and Middlesex Counties. We are a full service agency providing day to day help to older adults and those on hospice or recovering from surgery or hospitalization. We personalize care plans to fit our client needs and work with local Hospitals, Rehabilitation centers and doctors offices. www.homecareembrace.com
Executive Director of Home and Community Based Services
Deaconess Abundant Life CommunitiesExecutive Director of Home and Community Based Services
Jan. 2017 - Mar. 2019Concord, MAAfter 4 years of being hired as the Executive Director of Home and Community Based Services of a multisite organization my role has expanded to Risk Management, Business Development and the continued growth of our Home Care, Transportation Department, Meals, Personal Care Attendants, Nursing and Technology Division of Deaconess Abundant Life Services in all of our campuses and the expansion of those services to all the communities that surround us and that we serve. Management, Infrastructure and Development. I started and developed our Home and Community based program that was started in 2014 and here are some of our highlights. - Hundreds of Clients served through an active growth plan that has expanded into the surrounding towns and Middlesex and Norfolk Counties. - Referral and sales base created through networking, programming and interpersonal relationships. - Increased presence in the market through a well envisioned marketing action plan ( MAP) to create different sources of revenue and marketing footprint in the areas targeted. - Delivery of care excellence throughout the communities and individual households we serve. - Continuous programming and training for all of our front line staff, including supervision, care implementation and follow up through our HR/Training Coordination Department and our Care Management Department. Winner of the 2018 Holleran Employee and Staff Engagement Award. - developed scheduling system of coverage for our patients through well throughout software implementation and training of our office support staff. - Our retention rates due to the continued support of our staff through generous compensation and incentive packages and our all around rapport with all different levels of staff have resulted in a well trained and well supported workforce. - Risk Manager for our multisite division. - Certified Dementia Practitioner
Director of Home Care
Deaconess Abundant Life CommunitiesDirector of Home Care
Aug. 2014 - Jan. 2019Concord, MA Provincetown, MA Northampton, MA Waltham, MA Guilford, NHDirector of Home Care for Deaconess Abundant Life Services as part of New England Deaconess Association and Newbury Court. - Manage day to day operations and scheduling for our Private Duty Home Care Program making sure that our residents and clients continue to stay intellectually challenged, physically active, socially connected, and spiritually enriched in whatever way that provides meaning to an individual.Our Private Duty Services Division services our campuses and also the Surrounding community around us.
Director
Peace of Mind Home Health CareDirector
Jan. 2005 - Jul. 2014Boston, Massachusetts• Director. Person in charge of Day to Day Operations and Planning, managing staff (200+), general scheduling, accounting and planning. . • Responsible for growth of agency creating sales programs and thru referrals with Organizations such as Geriatric Care Managers, VNA's, Hospice's, Independendet and Assisted Living Communities, etc • Duties as Director include Client Intake, Assessment, Plan of Care, Financials, setting up proper caregivers, hiring and implementation of aides and care, follow thru and planning. • Supervision and Management/Placement of staff including hiring, salary and benefits coordination with HR and creating a friendly, communicative and fair work place environment complying with all State and Federal Laws.
Operations Manager/ Billing Coordinator
Private Home Care Company BostonOperations Manager/ Billing Coordinator
Jan. 2003 - Jan. 2005Jamaica Plain, MAIn charge of all Day to Day Operations. Managing Staff, client and patient Intake, Sales drives and visits and growing our Referral Database.
Operations Manager/ Billing Coordinator
Peace of Mind, IncOperations Manager/ Billing Coordinator
Jan. 2003 - Jan. 2005Jamaica Plain, MAIn charge of all Day to Day Operations. Managing Staff, client and patient Intake, Sales drives and visits and growing our Referral Database.

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