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Work Background
bpFuture Skills and Learning Senior Advisor - Agility and DE&I
Jul. 2019 - Nov. 2025Houston, Texas AreaResponsible for our formal learning offers related to Agility and DE&I - maintaining strong performance in metrics related to our learners - faculty management, course reviews, continuous improvement, and processes. Product owner for our experiential learning offers that are available to our global populations. Responsible for learning materials and offers in our LXP platform and working with others to ensure learners have the best, most robust learning offers available - from classroom training to curated learning pathways to strengthen skills. I have created numerous offers alongside SMEs that are shared globally and are sustainable, while saving millions by bringing the learnings in house and eliminating the need for vendor delivered content. Support our BRGs (business resource groups) to create meaningful learning interventions and communications. Coach and mentor to numerous individuals and teams within bp, tailoring each session for the needs of the team or persons.
BPFuture Skills and Learning Senior Advisor
Jul. 2019 - Nov. 2025Greater HoustonLed global capability development initiatives supporting organizational agility, leadership growth, and workforce transformation across enterprise teams. • Designed and facilitated global cohort-based leadership and development programs, guiding participants through experiential learning, reflection, and real-world application.
• Designed and delivered internal development experiences, reducing reliance on external vendors while expanding access to scalable development programs.
• Partnered with senior leaders and subject matter experts to design and deliver development experiences, continuously improving program quality and alignment with business priorities.
• Integrated AI tools into content development processes, enhancing personalization, clarity, and accessibility of learning materials.
• Coached leaders and teams through organizational change, facilitating conversations that strengthened collaboration, clarity, and team effectiveness.
BPEarly Career Programme Services Advisor
Aug. 2012 - Jul. 2019Houston, Texas AreaProviding support for numerous aspects of the Challenge and eXcellence programme, including but not limited to: Supporting global Challenger committees worldwide with a focus on increasing global standardization across 12 regions. Managing the Formal Learning and Resource Development for more than 80 roadmaps. This requires working with the Learning Managers and the Learning Services Center to ensure courses listed are current, active and correctly linked within the online tool. Working with Leadership Teams for creating and achieving continuous improvement efforts. Supporting, testing and assisting in requirements for our online tool used by more than 1000 employees.
BPEarly Career Program Advisor
Aug. 2012 - Jul. 2019Houston, Texas AreaSupported global early-career leadership development programs, partnering with regional leaders to build scalable talent pipelines across 12 regions. • Standardized early-career program frameworks across 12 global regions while preserving local relevance and business alignment.
• Designed structured development journeys for emerging talent, supporting career progression and leadership capability building across the organization.
• Improved program quality and organizational effectiveness through continuous improvement initiatives in partnership with leadership teams.
• Designed and facilitated professional development sessions for learners to improve a selection of ‘soft skills’ such as navigating difficult conversations to working with new teams.
Starbucks Coffee CompanyStore Manager
May. 2008 - Aug. 2012• Provided comprehensive leadership for all café operations, focusing on employee support, development, and engagement. Oversaw hiring, training, and promotion of team members, driving consistent sales growth, improved customer experience scores, and increased staff retention. • Championed community involvement, leading volunteer initiatives and dedicating over 200 hours to service projects.
Best BuyOperations Manager
May. 2007 - May. 2008• Maximized bottom line profits and minimized losses by managing P&L, damage write-offs, and store operations. • Oversaw labor and HR functions, including audits, personnel management, and creating a values-based leadership culture.
• Led the Viewpoint team and spearheaded community involvement, resulting in nearly $20K in donations to local nonprofits.
• Recognized with district awards for community involvement and the President's Volunteer Service Award.
Best BuyOperations Supervisor
Aug. 2006 - May. 2007• Grand opened new store, hiring and training 110 employees.
• Built future talent pipeline for company advancement.
• Managed store labor, finances, and daily operations.
• Led onboarding, training, and development of new staff.
• Supported management in driving sales and profit growth.
• Enhanced customer loyalty through strong operational performance.
Best BuyAdministrative Senior
Sep. 2004 - Aug. 2006
Best BuyMedia Supervisor
Feb. 2004 - Sep. 2004
Best BuyDigital Imaging Senior
Aug. 2003 - Feb. 2004
Best BuyHome Theater Specialist
Mar. 2003 - Aug. 2003
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