Requests
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
ES:ME Entertainment ServicesWarehouse Manager
Jul. 2024Doha, Qatar• Strategically manage warehouse in compliance with the company’s policies and vision. • Operating mechanical and IT systems. • Oversee receiving, warehousing, distribution and maintenance operations. • Setup layout and ensure efficient space utilization. • Liaising with transport companies, suppliers and clients. • Supervising and appraising staff. • Produce reports and statistics regularly (IN/OUT status report, dead stock report, inventory update, etc). • Plan work routes, assign tasks appropriately and appraise results. • Maintaining statistical and financial records. • Monitor and remind crew about warehouse housekeeping regularity. • Receive feedback and monitor the quality of services provided. • Ensuring that quality objectives and delivery deadlines are met. • Warehouse Master Key holder.
Hilti QatarLogistics Specialist
Jan. 2016 - Jun. 2024Doha, Qatar• Supervisor responsible for Hilti Qatar’s Distribution Team for Material Delivery and After Sales Services. • Direct Contact of Hilti Qatar to the Leasing Company; Coordinating Vehicle Maintenance, Service and • Replacement, Breakdown Assistance and Coordination, etc. • Direct Contact of Hilti Qatar to all Vendors responsible for Transportation and Warehouse Manpower. • Data Analyst for Transportation KPI’s; Provides monitoring analysis and periodic reporting of Service • Level Agreement, Customer Touch Points, Accident & Safety Monitoring, Service Failures, Customer • Complaints, OPEX Monitoring, etc. • Prepares the Daily Delivery Plan as per the Delivery Volume, Capacity, Trip Schedule and Fleet Zoning, • and integrates the data with App-based Delivery Platforms. (Dashboard Systems and Tracking Apps) • Conducts Daily Shop Floor Meetings (Virtually or Face to Face) with the Transport Team, which provides • visibility and feedback to their KPI standing, further to their daily work challenges. • Has driven the implementation and launching of Time Promised Deliveries for Tool Service Repair called • “3 or Free” which is one of the Key Customer Engagement Projects of Hilti Qatar and is running for 5 • years now. • Petty Cash Custodian of the Logistics Department, providing the Liquidation and Cost Analysis Report • every month end to Finance Dept. • Has introduced, presented and worked on the testing and implementation of App-Based Delivery • Tracking and POD Management for Hilti Qatar, organizing demos of Delivery Platforms such as DeTrack, • Fareye and Bringg Systems. • Processes PO’s, Bid Waivers, RFQ’s, Invoices and Vendor Creation Docs for all Logistics related Vendors.
Hilti QatarLogistics Administrator
Oct. 2012 - Dec. 2015Doha, Qatar• Supervisor responsible for all Hilti Qatar’s Supply Chain (Import / Export Department) • Direct contact of Suppliers when it comes to important information dissemination and/or issues related • with the shipments (i.e: Complaints, Delays, ETA changes, etc) • Monitors and Controls Documentation of HAWB’s, B/L’s & Pre-Alerts from Point of Supplier to Point of Destination • Monitors 3PL Performance in respect to Freight Standard Requirements and keeps Team Leaders informed, both locally and regionally. • Prepares and Submits Approvals of Shipment Clearance Docs from MOE (EPC), MOI (NOC) and Civil • Defense (QACC) Ministries. • Requests / Follows up on Original Shipment Documents necessary for clearance (i.e: Certificate of • Origin, Commercial Invoice, Packing List). • Signs Off the Item Put Away, Bin Allocations and GRN of the shipments • Verifies Supplier Invoices received against Purchase Orders issued. • Verifies Physical Quantities received against Delivery Note / Supplier Invoice Quantities. • Processes Delivery Notes against Internal Sales Orders in reference to LPO’s received from customers. • In-charge of Demo Materials Requisition (Issuing and Return) required by Sales Team for product show • and product marketing purposes • In-charge of preparing and issuing Mill Test Certificates, MSDS, Shipping Documents and other Material • Certifications mandated by Customers' Consultants. • Prepares Accruals, Delivery Costs and Freight Charges Reports on monthly basis, consolidating costs • incurred by Shipment’s Customs Duties and Local Charges, to be submitted to Finance.
DHLCustomer Service Representative / Cargo Section Advisor
May. 2010 - Sep. 2012Salwa Road - Doha QatarCARGO SECTION ADVISOR January 2012 to September 2012 • Monitors Flight arrivals and informs customers accordingly for required documentation (i.e. Certificate of Origin, Attested Invoices, Packing List, etc.) • Advises customers via email or call particularly for over 100 KG shipments and its’ required paper-works. • Creates and Updates Excel Reports forwarded to Management Team for costing review (i.e. Demurrage Costs) • Advises customers regarding the demurrage costs accrued upon delay of providing the required documentation. • Follows up with Clearance Agents/Brokers for Delivery Orders forwarded to Qatar Aviation • Checks shipment release to be forwarded to Duty Section for registering Customs Duty Invoices and Demurrage Charges. • First hand assistance for customers’ inquiries regarding customs policies on heavy weight shipments. CUSTOMER SERVICE REPRESENTATIVE May 2010 to December 2011 • Provides efficient and professional Call Center support upon interaction with customers’ inquiries over the phone. • Provides first hand assistance towards Service Point customers, giving proper attention towards customers’ initial need • Registers bookings and/or other instructions for the Courier / Customer such as Payment, Potential Client leads, Supplies, etc. • Registers Traces and First Time Resolutions of shipments in reference to customer queries, deliveries, arrivals, delays, complaints, etc. • Updates customers regarding service changes, updates and restrictions especially for countries that implement their exclusive policies. • Promotes DHL Express Services such as Express Services, Insurance, etc., that would expedite, secure and simplify customers’ needs.
Al Jazeera Net Co. QatarGraphic Designer
Jul. 2009 - Mar. 2010Doha Qatar• Worked on: http://aljazeeranet.net • CreatedAds & HTML Pages used in promoting Al Jazeera Net’s various businesses • Maintained/ Monitored Online Customer Feedback Database • Designed graphic advertisements paid for by customers for online ad posting • Designed Company Logos and Headers paid for by customers for their business.
Power Engineering Corporation, QatarGraphic Designer
Jul. 2008 - Jun. 2009Doha Qatar• Worked on: http://pec-qatar.com • Created Ads, HTML Pages and Presentations for marketing Chesterton Products • Configured employee e-mails, mail forwarding and filtering in MS Outlook • Designed brochures / quotations as requested by clients / customers • Managed / Maintained Case Histories of regular clients, all in downloadable PDF format.
Intch is a Professional Networking App for the Future of WorkSee more people like Bryan Andrew on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1789912 people
22
Soft skills trainer/examiner @ Qatar Airways
15
Business account manager @ Coty Inc.
20
Logistics Specialist @ Majid Al Futtaim
374194 people
22
Soft skills trainer/examiner @ Qatar Airways
15
Manager @ AZQ Business Development
16
Parts Operations Manager @ Global Enterprises