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Work Background
Department of Finance - Abu DhabiNetwork Security Consultant
May. 2025Abu Dhabi Emirate, United Arab Emirates• Monitor network performance and availability using network management tools. • Troubleshoot and resolve network issues, including connectivity problems, performance degradation, and device failures. • Configure and maintain network devices such as routers, switches, and firewalls. • Perform routine maintenance tasks, including software updates, patches, and hardware upgrades. • Plan and execute network upgrades to improve performance and capabilities. • Ensure regular backups of network configurations and documentation. • Monitor network traffic for signs of security threats and implement necessary security measures. • Manage network access controls, including user permissions and firewall rules. • Ensure compliance with organizational security policies and industry standards. • Maintain accurate records of network configurations, changes, incidents, and resolutions. • Generate and present reports on network performance and incidents. • Collaborate with other IT teams to resolve complex network issues. • Provide technical support to end-users and stakeholders regarding network-related queries.
SynledgeTechnical Trainer
Apr. 2024Remote
KlivvrHead of IT operations
Nov. 2023 - Jan. 2025Egypt
KlivvrNetwork Security Senior Manager
Mar. 2023 - Nov. 2023
UdacitySession lead
Sep. 2022 - Oct. 2023
CI Capital HoldingHead Of Information Technology Network and Security
May. 2022 - Dec. 2022
Network InternationalNetwork and security manager
Apr. 2020 - Apr. 2022
Network InternationalNetwork and security supervisor
Mar. 2018 - Apr. 2020dokki
TE dataIT network senior engineer
Jul. 2015 - Feb. 2018Cairo Governorate, Egypt• Accountable for designing, implementing, monitoring, maintenance and documenting TE Data IT infrastructure solutions and projects from network and high availability, business continuity and disaster recovery perspectives. • Designing Corporate Datacenter Active switches including Cisco Nexus 2k, N5k, N7k designing, implementation, monitoring, maintenance and troubleshooting. • Designing IT Data center passive components including: fiber cables, fiber patch panels and racks • Responsible for providing high availability using Big IP F5 LTM, and monitoring the solution by F5 analyzer, providing periodically reports upon business needs. • Implementing NAC network admission control by using ARUBA CLEARPASS for wireless guest access work flow (BYOD solution). • Designing and Operating Solution for TE Data Corporate Branches and HQs. • Implementing and develop Solution for monitoring and reporting the Systems and the network devices (Riverbed Cascade, LMS, Orion …). • Provisioning and managing all company Wireless controller and Access points (Aruba, Cisco). • Assessing TEData Corporate network to make sure it is secure and in compliance with TEData policies. • Leading the IT network engineers and technicians, by set biannual objectives and put the PDR evaluation every 6 months. • Responsible for delivering training for new comers.
TEDataNetwork Engineer
Jul. 2014 - Jul. 2015Roles & Responsibilities • Managing TEData Corporate network using commercial products (Cisco, Juniper, Fortinet, Hp , Aruba , Nexus switches ) . • Administrating Load balancing (F5 LTM, Cisco ACE) . • Installing and Maintain Firewall Policies (Fortinet firewall) . • Implementing and develop Solution for monitoring and reporting the Systems and the network devices (Whatsup, LMS, Orion,riverbed steel central …). • Provisioning all TEData Corporate switches (Cisco, juniper, hp) . • Configuring different types of wireless solution like Cisco, Aruba and FortiNet, and monitoring using AIRWAVE and WCS . • Updating the configuration templates [Cisco, HP, Juniper, Fortigate, Aruba, juniper]. • Handling all planned and unplanned outage related to Corporate network .
TEDATANetwork Operation Center Engineer
May. 2010 - Jul. 2014• responsible of fault management of the network. • responsible for the network management software to isolate problems in real-time. • Acknowledging alarms and follow through using troubleshooting procedures. • open and close trouble, maintenance, and change control tickets within a specific time frame, while detailing the issue for the ease of knowledge transfer. • contact and deploy the Field Technician for any appropriate problems. • access network devices (Routers/DSL AMs and switches) for maintenance and troubleshooting. • coordinate and implement network software and hardware upgrades with other operation teams. • use tools and utilities to resolve network performance and related system/network issues • escalate issue trouble tickets when appropriate utilizing escalation procedures. • update existing procedures and write new procedures relative to essential duties and responsibilities. • maintain NOC troubleshooting tools.
Vodafone EgyptInternational Account Advisor
Mar. 2009 - Oct. 2009• Billing queue: Dealing with billing issues-customers requests-activation Advertising new promotions. • Technical queue: Troubleshooting network coverage-handsets-repairs and exchanges-setting new services.
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