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Work Background
SAM CorporateStrategic Partner
May. 2025South Africa
Lockload Fire & Safety ccManaging Member
Mar. 2016 - Aug. 2019Mount EdgecombeFire Protection Services
Business Management ConceptsSole Proprietor
Aug. 2015Durban Area, South Africa
Durban Automotive ClusterTrainer
Mar. 2013 - Jan. 2018Durban Area, South AfricaGraduate Development Programme trainer to the Automotive Engineers from various Automotive suppliers in the DAC.
Turnstone Process Management Solutions (Pty) LtdDirector
Jun. 2012 - May. 2015Durban Area, South AfricaAdministration of TPMS and affiliated businesses. Business Process Engineering for manufacturing companies. Graduated Development Programme trainer and mentor for the DAC. Local Programme manager for The Netherlands Government - CBI department. Supporting local companies participating on Export Coaching Programme as well as the training of Business Support Organisations to coach local companies in the requirements for exports. Coaching in A3 reporting and PDCA.
CBI | Transforming Trade TogetherLocal Expert - Engineering
Apr. 2012 - Jun. 2017South AfricaCoaching SA automotive companies for exports to Europe.
Turnstone Process Management SolutionsBusiness Process Engineer
Feb. 2012 - Jun. 2012Durban Area, South AfricaDeveloping operational effectiveness in organisations. Visual management - effective management, decision making and removal of wasteful business process. Coaching and training solutions customised to operational requirements.
Toyota SASenior Manager - Market Quality
Jun. 2004 - Oct. 2011Durban Area, South AfricaVoice of the customer) Responsible for the complete vehicle quality once it leaves the production process. Implementation of Early Detection Early Resolution initiative to detect and resolve field quality concerns at a quicker rate. Liaison with local and overseas distributors to resolve all field related problems experienced by customers. Warranty returns analysis including problem solving, supplier quality improvement and full administration of the warranty system with Japan and local Suppliers. Authorisation to put vehicles on hold and prevent shipment for safety, environmental and fire hazard concerns. From vehicle rectification to documentation control and problem reporting to Japan including recall and customer satisfaction campaigns. Implementation and management of ISO and Conformance of Production systems as well as the auditing of the system to ensure continued compliance. Auditing of the final product (Shipping Quality Assurance) and feeding back to the manufacturing facility for continuous improvement. Auditing of vehicles with the distributors at the launch of a new model. Monthly reporting to senior executive on the quality status. Justify and control budgets and headcount (total reporting = 47 members).
Market QualityLiaison Manager
May. 2000 - May. 2004Liaison with local distributor to resolve all field related problems experienced by customers. Establishing Quality Assurance Procedures for compliance with Conformance of Production standards in preparation of export program. Introduced warranty return analysis of locally manufactured components. Implement new systems and operating procedures for the warranty department. Audited suppliers warranty analysis systems and assisted with quality improvement of locally manufactured components. Control of vehicle stop shipments for safety, environmental and fire hazard concerns. From vehicle rectification to documentation control and problem reporting to Japan including recall and customer satisfaction campaigns.
Toyota South Africa MotorsSenior Test Engineer
Jan. 1995 - Apr. 2000Finite Element Analysis; Analysis of proto-type components using MSC NASTRAN finite element analysis software. Confirmed design suitability of locally manufactured components for small vehicles and trucks. Issued reports on findings.
Toyota South Africa MotorsTest Engineer
Jul. 1991 - Jun. 1994Strain Analysis; Testing and verifying locally designed components to determine acceptable fatigue life. Design Draughtsman
Toyota South Africa MotorsDesign Draughtsman
Jan. 1991 - Jun. 1991Preparation of automotive component drawings for local production. Layouts of heavy commercial trucks (HINO) for fitment of locally developed engines to imported chassis.
Toyota South Africa Motors - Albert Wessels Training CentreEngineering Trainee
Oct. 1987 - Dec. 1990Followed the Toyota in service training for engineering trainees logging the practical training requirements for completion of the National Higher Diploma.
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