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Work Background
SkillBrainQuality Assurance Tester
Dec. 2022 - Mar. 2023Iaşi, Romania
AmazonQuality Specialist I
Jul. 2021Iaşi, RomaniaEstablish quality audit framework (QAF) and standard operational procedures (SOPs) for Regulatory, Intelligence, Safety and Compliance (RISC) program agnostic (Restricted Products Compliance - RPC, Cross Border Compliance - CBC and Product Safety Compliance - PSC) regular and Artemis method of keyword (KW) rule writing (RW) end-to-end (E2E) process, across worldwide (WW) regions and nodes. Create RW defect management process (DMP) with dispute management, standardized causal factors, DMP simple issue management (SIM) template design, develop quality check inspection framework to ensure QA SOP adherence and process accuracy through audit of auditor and process knowledge tests, Anduril quality check (QC) platform design and allocation management, automated SQL-based export and sampling pipeline setting, QuickSight dashboard design and standardized quality reporting, standardized quality metrics, corrective and preventive actions developing, task delegation, Quality Operations (Q-Ops) RW WW team management, recurrent calibration meetings with Ops and Q-Ops WW stakeholders across RISC programs, Q-Ops process control connects, QA SOP update mechanism, training and mentoring on WW RW quality analysts. Establish Extended Producer Responsibility (EPR) program WW RW QAF and SOP, with standardized quality reporting, DMP SIM template and causal factors. Set throughput per hour (TPH) goals and test QC automation on Q-Ops QC processes. Revamp and standardize CBC DMP framework across all 12 QC tasks, facilitating the semi-automation of QuickSight dashboard creation based on standardized quality reporting on parameter and ASIN-level QC tasks. Automate through SQL, the exports and samples on 8 CBC program tasks. Project Manage the CBC Rule Health Check (RHC) process, which focuses on identifying gaps on the top offender and high risk rated rules on overall rule settings from scoping to writing and launch. Revamp and scale the process to PSC program.
AmazonQuality Analyst
Oct. 2019 - Jun. 2021Iasi County, RomaniaPerform quality checks on global marketplaces for Rationale Scoping, Keyword and Machine Learning Rule Writing, Sample Review and Website Audit processes within Restricted Products and Cross Border Compliance programs. Establish new global (Romania, Poland, India, China, Costa Rica, Jordan, The Netherlands) quality audit framework and create standard operational procedure, work on new task onboarding, global new joiners training, defect management, collaborate with operational team on corrective and preventive actions, report quality metrics, calibration sessions with global stakeholders.
AmazonSenior Compliance Associate
Jul. 2019 - Sep. 2019Iasi County, RomaniaPerform Rule Writing, Sample Review and ASIN Classification processes within Cross Border Compliance program. Write syntax-based keyword combination rules following specific rationale of targeted products for France, Italy and Spain marketplaces. The rule is aiming to block products from the Amazon website, to ensure cross border compliance between global marketplaces. Validate and ensure reaching the defined accuracy target rate of the rule written by reviewing a pre-defined sample of ASINs. And classify ASINs in scope and out of scope to ensure rule syntax output is having a guard rail to ensure rule high accuracy.
GfKProduct Quality Specialist
Feb. 2017 - Jun. 2019Iasi County, Romania• Quality control and assurance at the GfK global level • Detailed study of major and small domestic appliances (MDA/SDA), household products, tools/machines, sanitary, healthcare, baby products, gift boxes and cosmetics • Global rules and guidelines implementations • Research flexibility in all languages involved in the GfK global coding process (English, French, German, Spanish, Portuguese, Italian, Romanian, Hungarian, Arabic, Persian, Hebrew, Scandinavian and Baltic languages, Russian, Ukrainian, Polish, Czech, Serbian and Slavic, Dutch, Greek, Chinese, Korean, Japanese, Thai, Indian, Indonesian, Vietnamese etc.) • Devoted to reach the highest level of quality, through organizational and analytical skills • Training and mentoring new team members and global coding teams • Deliver daily feedback to the coding teams through Jira ticketing system or via e-mails • Knowledge sharing • Maintain high quality communication within the global specialists team and with global coding teams • Work with PowerPoint, Excel, Outlook, Webtas, Jira and Ncode
GfKSpecialist MDA & SDA & Tools/Machines
Jul. 2016 - Jan. 2017Iasi County, Romania• Responsible of quality control and assurance process at the local level. • Detailed study of tools/machines, major and small domestic appliances (MDA/SDA) • Research flexibility in different languages (English, French, German, Spanish, Portuguese, Italian, Romanian, Hungarian, Arabic, Persian etc.) • Maintain high quality communication with the clients and the global specialists • Devoted to reach the highest level of quality, through organizational and analytical skills • Leadership skills through motivating and helping the team to achieve their targets • Delivering feedback, training and mentoring the team • Complete and deliver periodical deadline statuses, reports and feedback to the clients • Meet all the deadlines, productivity and quality targets • Worked with PowerPoint, Excel, Webtas, Outlook, Ncode and Jira
GfKSenior Data Processing
Mar. 2015 - Jun. 2016Iasi County, Romania• Introduction, processing and validation German and French data related to the major and small domestic appliances (MDA/SDA), do it yourself, gardening tools/machines (DIY) and sanitary • Responsible of quality control and assurance process • Deliver trainings and technical support • Complete and deliver periodical deadline statuses, reports and feedback to the clients • Maintain high quality communication with the clients and the global specialists • Worked with Excel, Webtas, Outlook, StarTrack and Ncode
GfKData Processing Assistant
Oct. 2014 - Feb. 2015Iasi County, Romania• Introduction, processing and validation German data related to the major and small domestic appliances (MDA/SDA), bedroom furniture and automotive • Worked with Excel, Outlook and Webtas
Hebauer Gerhard – Handel und Dienstleistungen im AgrarbereichHelper
Jun. 2014 - Aug. 2014Regensburg Area, Germany• Helper in grain trade, constructions, agriculture and cleaning
Knörndel-Hörle GbR GemüsebauHandler
Jul. 2012 - Oct. 2012Nürnberg Area, Germany• Handler in goods storage and supervision of their distribution to the clients
Knörndel-Hörle GbR GemüsebauMerceologist
Jul. 2011 - Sep. 2011• Packing and sorting goods
Alpha Bank RomaniaPractitioner
Jun. 2011 - Jun. 2011Iasi County, Romania• Interacting with the company’s clients and acquiring knowledge about the conduct of banking activities
Knörndel-Hörle GbR GemüsebauAgricultural Worker
Jul. 2010 - Sep. 2010Nürnberg Area, Germany
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