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Work Background
US Army Corps of EngineersEnterprise Systems Engineer
Jun. 2020United StatesServed as the SME for assigned IT systems engineering including state of the art and emerging technologies as well as testing and recommending products and solutions, appropriate technical strategies and solutions in resolving complex and persistent engineering challenges. Responsibilities included analyzing, managing, and performing work necessary to plan, design, develop, acquire, document, test, implement, integrate, maintain, and modify systems for state of the art and emerging information management technologies to provide cost effective, high availability solutions to all IT function areas in support of the Corps of Engineers’ global mission. Determined appropriate products or services with input from clients, customers, coworkers, and public market research to define project requirements and deliverables and ensured that the IT designs follow standard industry DOD, Department of the Army (DA), and Corps of Engineers (USACE) design principles and policies. Made improvements, solved problems, and took corrective actions when problems arose; gave presentations or briefings on Engineering and Design projects to direct supervisors as well as senior leadership such as the CIO and Project Management offices. Identified and updated project documentation requirements or procedures as well as evaluating, monitoring, and ensuring compliance with laws, regulations, policies, standards, or procedures. Participated in change control (i.e., reviewing and presenting configuration change requests). Provided technical engineering expertise on IT projects being executed in the organization by utilizing computer hardware and software technology areas, including: cloud services, enterprise systems servers, high availability computing technologies, data storage subsystems, network architectures, various computer operating system software and application software.
Madigan Army Medical CenterSystem Administrator / System Analysis
Dec. 2015 - Jun. 2020Tacoma, WAI was responsible for scanning, patching, and reaching 100% compliancy with DoD IASE Secure Technical Implementation Guidelines (STIGs) and Risk Management Framework (RMF) compliance measures commensurate with a MHH-PII/PHI Overlay through use of DISA SCAP scanners and manual checklists. I worked to implement mitigations and resolutions for more than 8,000 server and end user systems for issues discovered by Independent Network Validation and Verification in accordance with RMF procedures to obtain Authority to Operate authorization from Defense Health Agency. I was the primary system administrator for 5 enterprise and infrastructure systems which enable providers the ability to provide patient care to more than 4,000 patients per day. I performed systems analysis across operations of medical systems, information management, statistical accounting and reporting systems with the medical center. I acted as direct advisor to branch supervisor, Deputy Chief Information Officer, the Chief Information Officer, as well as senior leadership on matters relative to upcoming projects, configuration control, and industry best practices within the environment. I managed system resources including performance, capacity, availability, serviceability, and lifecycle to ensure operations are optimized on both physical and virtual environments in two logical domains. I diagnosed, troubleshot, and resolved issues related to hardware, software, or other network and system problems on managed systems to restore service in the event of an outage and perform preventive maintenance against future failures: maintaining a success rate of issue resolution in 30 days or less for large scale issues. I completed CP-34 training requirements for Level 2 Technical Certification (135 hours of DoD aligned training, experience, and certifications), and am working towards completing Level 3 Technical and Level 3 Management.
LightedgeChange Management Specialist
Nov. 2013 - Apr. 2016Altoona, IowaTested and implemented an automated vulnerability assessment for corporate networks in accordance with ISO 20000/27001 standards. I performed management and modification of client and company security devices to ensure compliance as well as maintain up to date services and availability. Updated documentation to reflect updated software versions and performed monitoring and maintenance of monitoring on access and security nodes. Performed "network forensics" to isolate network segments, nodes, and devices that lacked complete or up to date documentation.
EmbarkNetwork Architect
May. 2013 - Nov. 2013Des Moines, Iowa AreaRetained as the company's Cisco Certified Network Associate and Express Foundation Field Engineer Partner through the Cisco Partner system. Responsible for providing advice, consultations, recommendations, configurations, and management for client servers, networks, and workstations. Participate in meetings with clients in order to facilitate the most accurate and reliable answers to their questions, and to offer the network components and configurations to meet their business needs.
Marine Corps RecruitingData Chief - Sergeant
Apr. 2008 - Apr. 2013Required to plan, install, configure, maintain, and optimize three separate networks in order to maintain classified enclaves. Install software across multiple platforms in different physical locations. Manage and implement Windows Server in an enterprise environment for purposes of data storage, file sharing, printer sharing, Microsoft Exchange/Outlook Email, and roaming use profiles. Implement, maintain, and optimize virtual network appliances through use of VMware's ESXi and VSphere technologies. Interact with senior leadership and subordinates alike to continually improve network quality and availability for end users. Conduct effective training for all personnel. Supervise completion of installation, setup, troubleshooting, and teardown of various field deployed expedient networks. Maintain personal adaptability in order to meet constantly shifting demands of superiors and end users in a dynamically fluid and highly mobile environment. As well as maintaining the same level of expertise and professionalism when dealing with permanent sites.
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