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Work Background
USAIDSupervisory Information Management Specialist
Mar. 2021 - Aug. 2025Dar es Salaam, TanzaniaLed IT security and operations for USAID, implementing procedures to safeguard physical and logical security of information systems while optimizing network security and availability. Directed IT procurement, defining specifications and managing contracts for key projects. Ensured compliance with agency security standards for hardware and software, and executed disaster recovery and contingency plans to protect critical data and maintain continuity. Supervised IT staff, setting performance expectations, providing regular feedback, and supporting career development through tailored training plans.
Centers for Disease Control and Prevention (CDC)HETA Fellow
Apr. 2017 - Aug. 2017Atlanta, Georgia, United StatesCollaborated with CDC Information Technology Service Office (ITSO) Global Engineers and Service Desk Analysts to support CDC international sites through the Headquarters Experience and Technical Assistance (HETA) fellowship program. Provided expertise in Windows Server management, troubleshooting, and Cisco network device administration.
Centers for Disease Control and Prevention (CDC), Tanzania officeInformation Communication Technology Supervisor
Oct. 2010 - Mar. 2021Dar es Salaam, TanzaniaManaged IT operations for CDC Tanzania, supporting 84 staff and directly supervising a team of three (2 Computer Management Assistants, 1 Systems Analyst). Oversaw network management, user support, IT risk management, device management, and telecommunications. Collaborated with facility staff on tech and electrical needs. Led quality assurance and developed IT policies, procedures, and guidelines to enhance service delivery.
Centers for Disease Control and Prevention (CDC), Tanzania officeSystems Manager
Apr. 2006 - Oct. 2010Collaborated with CDC network engineers, security experts, and vendors to ensure the availability and reliability of the CDC Tanzania network and its services. Supervised the administration of 15 Microsoft Windows servers, ensuring optimal performance. Led the implementation of security measures to identify, respond to, and mitigate IT risks. Directly managed a team of three (2 Computer Management Assistants and 1 Application Developer) supporting IT services for approximately 84 staff members.
Tanzania Telecommunication Company LimitedTeam Leader Systems Administration
Nov. 2003 - Mar. 2006Dar es Salaam, TanzaniaProvided leadership to a team of systems administrators responsible for managing the network infrastructure of Tanzania Telecommunications Company Limited. Key responsibilities included:
Network Infrastructure Management: Installation, configuration, and management of Cisco Network Switches, Routers, VPN Concentrators, Intrusion Prevention Systems, and Firewalls.
Server Administration: Management of company's Exchange servers and Active Directory servers.
Infosys IPS Tanzania LimitedSystems Engineer
Aug. 2001 - Oct. 2003Designed, configured, and supported clients’ network infrastructure and information systems. Provided support for Cisco network equipment, Dell and HP servers, desktops, and laptops. Installed and configured Microsoft operating system platforms, Active Directory, and applications such as Exchange Server and SQL Server. Administered clients’ Solaris UNIX servers
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