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Work Background
DTACTProjectmanager / TAM
Aug. 2024The Hague, South Holland, NetherlandsCore tasks and responsibilities:
- Own customer relationships as the primary point of contact for customers - building strong relationships and understanding their business objectives and technical requirements.
- Organize and run customer requirements scoping meetings to clarify needs and create written proposals / SOWs based on discussions.
- Manage customer interactions during pilot execution and customer onboarding, ensuring all production activities are followed through in a timely manner and meets or exceeds any customer or SLA expectations.
- Develop account strategies, proposals, and presentations to expand use cases for existing customers.
- Communicate customer requirements and perspective to internal stakeholders and support product roadmap development.
- Develop a deep understanding of our technology, including capabilities, limitations, and implementation requirements.
The Future GroupJunior BI Specialist
Mar. 2024 - Dec. 2024Zoetermeer, South Holland, NetherlandsCore tasks and responsibilities:
- Analyze data to identify trends, opportunities, and areas for improvement within the market.
- Conduct market analyses based on historical data to inform strategic decisions and enhance business development efforts.
- Build and maintain dashboards in Power BI to provide real-time insights and support data-driven decision-making.
- Gather data from various sources, such as databases, cloud services, and APIs, and integrate it into Power BI.
LINKITProjectmanager / Solution Consultant
Nov. 2022 - May. 2024De Meern, Utrecht, NetherlandsCore tasks and responsibilities:
- Collect needs and wishes for customers and translate them into a fitting proposal
- Organize workshops/ events and knowledge sessions for Low-code
- Collaborate with the agile teams to deliver successful solutions and transformations
- Building and maintaining relationships with our customers and partners on a strategic level
- Setting and achieving squad goals together with the Tech Lead and team members
- Coaching the team members to get the best out of themselves in customer projects
- Collaborate with New Business and Marketing to develop new propositions for the team
- Set up the service proposition for Mendix application support
- Interview new developers together with the squad lead
SoftwareONESolution Consultant Benelux
Apr. 2020 - Nov. 2022Amsterdam, Noord-Holland, NederlandCore tasks and responsibilities:
- Manage current figures and forecast
- Guiding product related projects.
- Supporting BDM/IS/customers with license-related questions in their own portfolio. - Provide training on Multivendor processes and different solutions. - Maintaining a good relationship with the vendors and suppliers. - Analyze historical customer data to make upsells and acquire new sales opportunities - Identify, address and resolve customer account issues quickly.
The Future GroupPartner Relationship Manager
Jul. 2018 - Apr. 2020ZoetermeerCore tasks and responsibilities:
- My primary focus is managing the relationship with the partner channels. Expanding relationships and profiling TFG as a court supplier.
- I make the match between our entrepreneurs and the requests from the market.
- When it is clear that one of our entrepreneurs becomes available, I immediately start looking for the right new assignment.
- Advising and assisting partners in concluding contracts and ensuring smooth handling.
- Translate business needs to technical solutions Our specializations are; Microsoft, Java, Test, Web-scale, SAP, BI/DWH, Oracle, Functional and Business IT analysis, Project management, Demand, Integration and Architecture, Trending Technologies such as Cloud, Big Data, Mobile and IT security and Agile.
DoubleTree by HiltonHospitality Intern
Aug. 2017 - Dec. 2017Cambridge, United Kingdom
Majestic Hotel GroupHospitality Intern
Feb. 2017 - Jun. 2017Barcelona Area, Spain
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