MedicityManaging Director of Information Technology
Jun. 2010 - Oct. 2014Recruited to develop and grow hosting and cloud services, set IT strategy/direction, establish industry-recognized practices and implement key fundamental processes prior to an acquisition. Responsible for clients nationwide, data centers, security, network, tools development, and help desk. Accomplishments:
• Increased hosting revenue from 2M to 10M annually. • Design information architecture with full responsibility for systems security and business continuity. • Consolidated from 5 data centers to 2, decreasing expense, complexity, and deployment timelines. • Developed and implemented incident response procedures and metrics. • Created IT Security and Overall Disaster Recovery and Business Continuity Model. • Directed planning and project management of multiple strategic initiatives, e.g. selection and implementation of systems innovations/replacements, infrastructure improvements, risk management, data security/privacy controls, etc. • Established/reinforced operating structure providing systems availability at 99.9% standard across user community, including performance monitoring, SPAM filtering, desktop management software improvements, and higher speed internet access feeds