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Work Background
University of Central FloridaAdjunct Faculty (English Department)
May. 2024
RQI Partners, LLCTechnical Communications Manager
Jan. 2024United States
Valencia CollegeAssociate Faculty (Adjunct - Communications Department)
Jan. 2024Orlando, Florida, United States
TEKsystemsHealth Record Content Designer for Salina Regional Health Center IT (Contractor)
May. 2023 - Jan. 2024Collaborating with healthcare professionals to design effective, accessible, and user-centered documents.
Clarify Health SolutionsTechnical Writer
May. 2022 - Feb. 2023Sarasota, Florida, United StatesIn this role, I collaborated with product owners, managers, and specialists to develop effective communications and explanations of the products and their functions. I also created and
updated help content for internal and external software users on the help center (wiki) site,
developed and deployed guided, automated walkthroughs of new features within the software platform, and assisted with style guide and design choices for user interface while enforcing style guidelines.
CAE HealthcareTechnical Writer II
Mar. 2019 - Mar. 2022Sarasota, Florida AreaIn this role, I served as a team lead and mentor for the healthcare documentation team. I assisted with project planning, estimates, and resource management. While maintaining my own project workload of developing and publishing end-user product documentation, I also provided support to specialized task forces and collaborated with clinicians for clinical scenarios for current health guidelines such as AHA 2020 CPR and BLS. I co-created an intake system to receive and manage documentation requests, and serve as a cross-departmental liaison for projects that involve multiple SMEs. My role also involved editing content for learning and knowledge management systems and video tutorials.
CAE HealthcareDocument Coordinator
Sep. 2018 - Mar. 2019Sarasota, FloridaIn this role, I was responsible for editing and organizing content for clinical scenarios, updating content in facilitator software, managing workflows and deadlines, researching and fact-checking content provided by clinicians for accuracy, confirming and documenting sources including medical and peer-reviewed journals, industry guidelines, and professional society publications.
MagnifyGoodCommunications Coordinator
Apr. 2018 - Aug. 2018Sarasota, Florida AreaIn this role, I was responsible for creating and editing online content such as articles, blog posts, press releases, promotional articles, and white papers, collaborating and identifying project scopes and expectations with clients and editors. I also developed project plans and managed project timelines and deliverables as well as maintained social network profiles.
Mama's Got GrooveOwner/Instructor
Jun. 2016 - Mar. 2020Sarasota, Florida AreaMama's Got Groove is a low impact, moderate intensity dance fitness program specifically designed for babywearing and expecting moms. All choreography is original and developed for these classes exclusively.
Ascom Wireless SolutionsTechnical Writer
Jul. 2015 - Aug. 2016Bradenton, FLAs a technical writer for Ascom, I interview subject matter experts, and create and update user documentation, installation materials, and technical illustrations. I am also responsible for maintaining documentation and wiki pages for customer and internal access, as well as adhering to documentation requirements and specifications for governing authority review (UL, FDA, etc.). In this position, I work both independently and collaboratively in an Agile environment.
SarasotaDay.comWeb Content Writer
Mar. 2015 - Jul. 2016Sarasota, Florida Area
Ad-VANCE Talent Solutions, Inc.Sarasota County Government - Contracts Coordinator
Mar. 2015 - Jul. 2015Sarasota, Florida Area
Do Your Best SanctuaryCreator/Writer
Nov. 2014 - Jun. 2015Sarasota, Florida Area
Voalte, Inc.Technical Writer - Product Management
Jun. 2014 - Feb. 2015
CAE HealthcareTechnical Writer
Apr. 2011 - Jun. 2014
International Union of Police AssnResearch Director
Aug. 2009 - Apr. 2011
Various EmployersTechnical Writer/Content Writer (Independent Contractor)
Aug. 2008 - Apr. 2018As an independent contractor, I am responsible for: consulting and collaborating with clients to develop strategic plans for their documentation and content needs; updating, editing, and creating original content for various websites; developing marketing materials such as articles, blogs, press releases, and success stories; working remotely and independently under deadlines; maintaining social media accounts like Facebook and Twitter; meeting specific criteria and guidelines for several clients.
J.M. Stewart CorporationAdvertising Coordinator
Jun. 2008 - Mar. 2009
Leading Edge Land ServicesProposals Coordinator/ Admin Asst.
Feb. 2008 - May. 2008Orlando, Florida Area
Atex, Inc.Documentation Specialist
Jun. 2007 - Feb. 2008
Society for Technical CommunicationMember
Jan. 2007 - Jan. 2015Sarasota, Florida Area
Society for Technical Communication Orlando ChapterEducation Manager
Jan. 2007 - Jan. 2008
University of Central Florida University Writing CenterWriting Consultant
Aug. 2005 - May. 2007
UCF Office of Academic Support and Information ServicesStudent Assistant
Mar. 2005 - May. 2007
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