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Work Background
DRVGroup Account Director
Nov. 2024Belgrade, Serbia
DRVSenior Account Manager
May. 2021 - Nov. 2024Belgrade, Serbia
Agency DriveAccount Manager
Feb. 2019 - May. 2021Belgrade
Marker MediaOwner
Dec. 2018Belgrade
HomepageAccount Executive
Feb. 2017 - Dec. 2018BelgradeDigital Communication Strategy Development Client servicing Client acquisition Creating, implementing and monitoring campaigns Researching and measurement Copywriting Research and development Reporting
Executive GroupDigital Account Assistant - Intern
Dec. 2016 - Feb. 2017Belgrade
Telenor SrbijaSocial Media Representative
Dec. 2013 - Nov. 2016BelgradeCreating customer care related content for social networks together with marketing and PR team, in accordance with the brand strategy and goals. Actively participated in developing communication strategy as well as adapting it to the channel of communication. Providing support to customers on social media in real time, adding value to the customers experience by responding to comments in a timely and friendly manner, monitoring and tracking discussion topics. Supporting Facebook, Twitter, Youtube and Community profiles. Generated extensive team workflow reports including, but not limited to, trend analysis reports, subscriber engagement reports. Maintained database and managed process documentation.
Politika a.d.Assistant
Sep. 2009 - Jun. 2010Belgrade
Coffee Dream - BelgradePR manager
Jun. 2009 - Nov. 2011BelgradeCommunication with media and press, preparing and presenting adverts...
Telenor SrbijaCustomer Care and Sales officer
Dec. 2006 - Dec. 2013BelgradeReceiving incoming calls, offering information, handling requests received via fax, e-mail, web, Portal, educating customers, explanation of bills, selling services, changing services status in system, setting handsets for using new services, back-up to Team Leaders, submitting information to further process to other divisions, classification of calls and also making calls to our new customers and to those in debts.
BBCProducing of entertainment program
Jun. 2003 - Aug. 2003London, United KingdomThe placement within Entertainment Television enabled me a broad overview of behind the scenes workings of production. This placement combined both general office duties and runner duties. I had the opportunity to gain an understanding of behind the scenes production work, and a way of making contacts for future media related work or placements.
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