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Work Background
BackroadsRegional Coordinator France - Provence and Burgundy
Feb. 2023• Coordinated 10, weeklong itineraries, with over 10 to 30 yearly departures, across Provence & Eastern France, creating bespoke active and luxury travel experiences for up to 28 participants, including Fortune 500 executives and VIP clients resulting in +500k revenue a year • Negotiated yearly budgets with partners (from 5 star hotels to quaint hidden gems venue’s) building and maintaining strong, productive relationships. • Designed and launched new luxury trips, utilizing high-quality standards and a deep understanding of active luxury travel logistics as well as developed presentations on potential itineraries, company services, and promotional offerings based on client's unique needs and budgets. • Coordinated global logistical movements of up to +€100k of equipment/year for 10+ active trips in the Provence & Eastern France region.
BackroadsSpecial Event Manager -SR coordinator
Nov. 2021 - Nov. 2022• Designed and organized a four-day itinerant bike riding, team-building trip for 415 staff members for an annual company-wide convention. • Coordinated all aspects of the event, including multiple option-rides, daily activities, accommodations, venues, entertainment and catering of all meals. Managed logistics for materials and resources to ensure a seamless experience for all attendees. • Designed and organized the two-day conference that preceded the team-building event, including conference spaces, materials, accommodations, venues, entertainment and catering of all meals. You can find the link to the event here. https://www.backroads.com/blog/backroads-staff-ride https://vimeo.com/767957022 https://www.instagram.com/reel/CmuWMftq0Te/?utm_source=ig_web_copy_link
BackroadsProduct Specialist- (Trip Expert) Belize and Guatemala
Jul. 2021 - Feb. 2023• Designed and managed luxury Belize and Guatemala multi-activity adventure trips for high-profile clients, with more than 15 departures yearly. • Negotiated vendor contracts and coordinated timelines with luxury accommodations, restaurants, and museums to ensure top-notch experiences. • Conducted market research to design and implement outsourced activities, hiking routes, and cultural presentations into each itinerary. •Oversaw coaching and mentorship of the local team on the ground.
Sotheby's International RealtyCommercial Real Estate Agent
Jan. 2021 - Jun. 2021Mazan, Provence-Alpes-Côte d'Azur, France• Prospected new properties and buyers, estimated values, and facilitated property sales for Sotheby's International Realty in Mazan, Provence-Alpes-Côte d'Azur, France. • Managed client visits, and property searches, drafted administrative documents, and assisted with social media and website referencing.
BackroadsOperation expert for Belize region
Nov. 2019 - Feb. 2023• Managed logistical needs for Belize and Guatemala regions, ensuring luxury itineraries were executed seamlessly. • Organized internal infrastructures for local teams, optimizing operations efficiency. • Oversaw Backroads operations in Belize, driving productivity and customer satisfaction.
BackroadsOperation Expert Provence
Jul. 2017 - Dec. 2022• Organized infrastructures and supply logistics for smooth daily operations in the Provence region at Backroads. • Designed efficient processes for team leaders, overseeing accommodation for 20-150 staff year-round. • Implemented innovative rules to enhance daily operations and ensure optimal performance. • Managed a team of leaders to ensure seamless operations and logistics at Backroads.
BackroadsEvent coordinator - Trip Leader - Luxury, adventure travel. Active travel company
May. 2017• Coordinated luxury adventure travel experiences in 8 countries, managing groups of up to 26 guests on biking, hiking, and multi-sport vacations. • Provided exceptional customer service, problem-solving, and conflict management, ensuring a memorable experience for clients. • Led marketing efforts to build brand loyalty, resulting in increased client satisfaction and repeat business.
BackroadsTrip prep specialist
May. 2016 - Apr. 2017• Managed preparation of all materials for luxury cycling itineraries, ensuring seamless experiences for clients. • Verified transportation, catering, and accommodation bookings to guarantee a high level of service. • Collaborated with team members to ensure all trip logistics were executed flawlessly.
lOOKATLOUCo-founder at LOOKATLOU
Jan. 2016 - Nov. 2018Barcelona Area, Spain• Created a small swimwear line in Barcelona with a focus on a second-skin feel and a versatile "from beach to urban" lifestyle. • Developed brand identity, product, and marketing strategy, as well as communication media for the brand. • Established the supply chain from sourcing textiles to packaging, ensuring quality and efficiency. • Achieved profitability with the first collection and successfully launched two separate collections.
Barcelona-Home.comOnline Marketing Coordinator
Jun. 2015 - Dec. 2015Barcelona Area, Spain• Planned and executed online communication campaigns, including market research and impact evaluation. • Enhanced web presence through SEM, SEO, community management, and paid acquisition. • Developed partnerships, maintained media contacts, and managed social media calendars for various platforms.
StudyGlobalMarketing Coordinator
Jan. 2015 - Jun. 2015Barcelona Area, Spain• Developed and managed annual communication strategy and media plan for StudyGlobal in Barcelona. • Conducted market research and impact evaluations to optimize campaigns and increase web traffic. • Established partnerships and maintained media contacts to enhance brand visibility and reach. • Assisted in operational and administrative tasks to support overall marketing efforts.
La Marée -- High end restaruantRestaurant Manager
Jun. 2014 - Nov. 2014Montreal, Canada Area• Coordinated restaurant operations during shifts, prepared reports on staff control, food control, and sales, set budgets, and oversaw restocking and orders. • Managed staff work schedules to ensure smooth operations and customer satisfaction.
AIESEC CanadaCommunications Director - Concordia Chapter
Jun. 2013 - May. 2014Montreal• Developed and executed annual communication strategy and media plan for AIESEC Canada's Concordia Chapter. • Managed the organization's image through online and offline content, maintaining media contacts. • Coordinated efficient flow of communications and information, upholding office systems.
AlternativesCommunication and Social Media Coordinator (Intern)
Jan. 2013 - Jun. 2013Montreal, Canada Area• Assisted in creating communication tools on various mediums such as brochures, flyers, newsletters, videos, web content, and press releases. • Curated all social media platforms and managed web content, implementing SEO strategies for increased visibility. • Contributed to the development and logistics of fundraising events, ensuring successful execution. • Supported management in implementing organizational programs to drive progress towards the company's vision.
Garçon SVPAssistant Event Coordinator
Jun. 2012 - Dec. 2012Montreal, Canada Area• Coordinated venue management, staff, contractors, and equipment hire for events. • Organized events from planning to execution, ensuring a seamless experience for attendees. • Implemented creative vision for decorating and creating ambiance at events.
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